ServiceNow Architect

ServiceNow Architect

Location: Cupertino, CA

· Architecting and designing implementations with the ServiceNow ITSM platform

· Develop roadmap and blueprints to enable client transition to Service based organization with clear, realistic, and pragmatic goals that are aligned with strategic direction

· Customizing and developing for the ServiceNow Platform using JavaScript, CSS, HTML and Other Web Based scripting

· Demonstrated consulting expertise (gather requirements, problem solve and recommend) in mid-sized and large (Fortune 500) customer environments

· Demonstrated ability to achieve high level of Customer Satisfaction on all consulting engagements

· Planning and managing discovery/ assessment activities and defining high-level program/action plans

· Identifying opportunities to drive more value from an organization's IT strategy through targeted areas contributing to improved business performance and innovation by addressing constantly changing business needs.

· Understanding the business implication of process-centric IT in striving to achieve process excellence

· Ensuring continuity for customer from pre-sales to delivery

· Actively develop practice IP by driving continuous improvement of the processes, standards, policies, working methods, and tools

Basic Qualifications:

· Bachelor’s degree in Information Systems or related field.

· 10+ years of experience in IT Infrastructure and Application Development space.

· 5+ years of Consulting experience (client facing)

· 5+ years of leadership level experience with Enterprise Management tools (such as IBM Tivoli, BMC, CA, HP) and IT Service Management tools such as ServiceNow, BMC Remedy etc.,

· ITIL Certification (Practitioner or Service Manager Certification preferred)

· ServiceNow certification (Implementation certification is preferred)

· Strong knowledge of SDLC Methodologies such as Waterfall, Agile, Scrum etc.,

· Expert level knowledge in ServiceNow scripting and Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP/S, etc.)

· Deep understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deployment

· Demonstrated Enterprise Architecture skills, especially in Enterprise System Management and IT Service Management space

· Ability to socialize ideas, make recommendations and gather team consensus to move projects forward.

Additional preferred qualifications include:

· Ability to handle multiple and competing priorities simultaneously.

· Ability to develop and achieve clear, realistic, and challenging goals that are aligned with targeted business results.

· Self-motivated and able to lead and excel in a high pressured environment.

· Experience developing growth strategies and related marketing material for IT Service Management, Cloud, and other infrastructure-related technologies and/or services.

· High level of motivation and commitment.

· Ability to operate and deliver independently without significant oversight.

KM PRIYA

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Next Level Business Services, Inc.

An ISO 27001 and 20000-1 Certified & Minority Business Enterprise (CMBE)

Jacksonville, Florida Area

Phone: +1 (904-322-7037)

All your information will be kept confidential according to EEO guidelines.