Job Summary
We are looking for a Telesales Executive who will be responsible for generating leads, connecting with potential customers, explaining our products/services, and converting prospects into customers.
Key Responsibilities
- Make outbound calls to prospective customers.
- Explain products/services and address customer queries.
- Generate and qualify leads through calls and follow-ups.
- Maintain regular follow-ups with prospective customers.
- Achieve monthly sales and conversion targets.
- Update customer information and call records in CRM.
- Build and maintain positive customer relationships.
- Coordinate with the sales team for lead conversion.
- Prepare daily/weekly call and sales reports.
Required Skills
- Good communication and convincing skills.
- Strong interpersonal and negotiation skills.
- Target-oriented and self-motivated.
- Basic knowledge of MS Office/CRM.
- Ability to handle customer objections professionally.
- Fluency in English and Hindi/Bengali will be an advantage.
