System Support Specialist

Job Summary

Company 

NextGen Security, LLC  

Location 

Dallas, TX

Industries 

Security and Surveillance  

Job Type 

Full Time Employee  

Years of Experience 

7+ Years in the Security Industry 

Career Level 

Experienced (non-manager)  

Exemption

Exempt

System Support Specialist 

What we’re looking for:

We are seeking an experienced security systems support specialist to join our fast-growing and dynamic team.  

What you’ll be doing:

This position will have multiple roles ranging from: technical support for our technical workforce, overseeing large scale deployments with the operations team, onsite customer meetings to address complex customer needs, system programming, and network design. Some local travel to other offices and customer sites may be required.

What you bring to the table:

• Minimum of 7 years of experience with configuring, installing, and maintaining:  

• Enterprise-Level Access Control Systems.

• Genetec Omnicast and Honeywell Pro Watch certifications.

• Intrusion detection systems (IDS), both fiber and copper based.

• Enterprise-Level Video Management Systems (IP-based).

• Networking and IT knowledge. 
• Superior problem solving and communication skills. 
• Work independently with minimal supervision. 
• Strong organization skills. 
• Familiarization with local electronic security codes and industry standards. 
• Understanding of basic SQL operations. 
• Experience with AutoCAD, Visio, MS Project and other Microsoft products. 

Preferred 

• Access Control System Vendor Certifications (some advanced certifications as well) in Software House CCure, Lenel, Software House, Genetec, ProWatch, and Avigilon. 
• Video Management System Vendor Certifications in Genetec, OnSSI, MaxPro, Avigilon and/or Milestone.  
• Intrusion Detection System Vendor Certifications in Bosch, DMP, Senstar and/or FFT. 
• Experience in computer operating systems, network design and implementation. 
• TWIC Cardholder. 
• Individual Private Security License holder.

What we bring to the table: 

• Compensation based upon background and experience. 
• Full benefits package. 
• Vacation. 
• Car Allowance. 
• Cellphone Allowance. 

We are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification. 

Application Process

Please submit your resume, references and your requested salary range when applying for this position below.

More About Us
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn’t convincing enough, check out what our employees say about working at NextGen: https://www.youtube.com/watch?v=qLQVPTlAlJM

Notice To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security’s website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security’s HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.