JOB TITLE: Supervisor JOB GRADE: EX06
FLSA STATUS: Exempt DEPARTMENT NAME: NGKACU
DEPARTMENT CODE: NGKACU REPORTS TO: Area Manager
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I. POSITION SUMMARY
A. The Supervisor supervises technical leads and team members involved in production, assembly, fabrication, finishing or maintenance operations. The Supervisor plans and assigns work; implements policies and procedures; and recommends improvements in production methods, equipment, operating procedures and working conditions.
He/she will effectively balance quality, productivity, costs, safety and morale to achieve positive results in all assigned areas.
II.
ESSENTIAL DUTIES
- AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned):
A. - Supervises all processes in the assigned area(s) to ensure safe and efficient operations as it relates to quality and productivity.
B. - Balances quality, productivity, cost, safety and morale to achieve positive results in all areas.
- Work to continuously improve in all areas.
C. - Track absenteeism, timekeeping and Paid Time Off (PTO) of all members on their assigned shift.
D. - Coordinates resources to address, troubleshoot and promptly resolve process related issues in order to minimize downtime and maximize productivity.
E. - Responsible for the completion of required training and training records of all members of their assigned shift
F. - Resolves employee issues through the proper channels, utilizing successful conflict resolution methods and fairly exercising the progressive disciplinary process as necessary.
G. - Manages area performance measures, targets and objectives; provides regular progress reports; and facilitates continuous improvement through Kaizen activities, cross-departmental teams, special projects and initiatives, as assigned.
H. - Works to ensure positive employee relations and work environment through effective communications; addresses employee concerns promptly, through the fair and consistent administration of company policies.
I. - Provides employee coaching and development by coordinating the time and resources available to meet identified training needs and approved developmental opportunities.
J. - Supports all safety initiatives; adheres to and enforces all safety policies; takes the lead in accident investigations for the assigned area(s); coordinates immediate responses to workplace injuries; and works closely with guards on matters of plant security.
- Performs accident investigations.
K. - May assist with employment decisions and hiring recommendations working in conjunction with Human Resources and the Area Manager.
L. - Works closely with other groups such as Quality and Production Planning to ensure proper inventory levels; and consistently meets customer quality and production demands.
M. - Participates in PM (Preventive Maintenance); MMOL (Machine Maintenance Operator Leader); and G5S (Global 5S: Sort, Set in Order, Shine, Standardize, Sustain) activities, as needed.
N. - Follows all EMS (Environmental Management System) procedures, including the disposal of waste and used materials
III. - SUPERVISORY RESPONSIBILITIES
A. - The Supervisor has supervisory responsibilities in the assigned area(s).
IV. - REQUIRED COMPETENCIES
Customer Focus. - Development of Subordinates.
- Integrity and Accountability.
- Respect and Humility.
- Teamwork.
- Communication.
- Decision Making and Problem Solving.
- Dependability / Self-Management.
- Interpersonal Skills.
- Motivation and Commitment.
- Safety & Environmental Awareness & Compliance.
V. - REQUIRED AND PREFERRED QUALIFICATIONS
A. - Required Education and/or Experience
1. - Must be able to successfully complete all required job training
2. - Associate Degree in business or engineering field or equivalent experience in a manufacturing environment
3. - 2 years of supervisory experience in a manufacturing environment
B. - Required Language Skills
1. - Ability to read and interpret documents such as safety rules, operating and maintenance instructions.
2. - Ability to write reports and business correspondence.
3. - Ability to effectively present information and respond to questions from managers.
C. - Required Mathematical Skills
1. - Ability to add and subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
D. - Required Reasoning Ability
1. - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
2. - Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
VI. - PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and will be determined on a case by case basis):
A. - While performing the duties of this job, the employee is frequently required to talk or hear; stand; walk; use hands to finger, handle, or feel; and reach with hands and arms;
B. - The employee is occasionally required to sit; climb or balance, and stoop, kneel or crouch.
C. - The employee may be required to have 20/20 vision (natural or corrected vision).
D. - The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
VII. - WORK ENVIRONMENT
A. - While performing the duties of this job, the employee is may be exposed to wet or humid conditions; work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme heat; and vibration.
B. - The noise level in the work environment is usually moderate.
VIII. - SAFETY REQUIREMENTS/PPE
A. - Safety glasses or goggles may be required while performing certain job duties.
B. - The employee will work in multiple areas and will abide by any safety requirements; hearing, head and eye protection are required in designated areas or under prescribed work conditions.
C. - Safety shoes must be worn while on NGK property.
IX. - EMPLOYMENT DISCLAIMER
A. - This job description is not to be considered a written contract.
- Employment with NGK is at will.
- This means that the employee, as well as the company, is free to terminate the employment relationship at any time and for any reason not prohibited by law.
- Also, this job description is not designed to be a complete listing of the tasks, duties or responsibilities that are required of the employee.
