Accounts Receivable Analyst

About Us:

Founded in 1966, Niterra North America, Inc. (formerly NGK Spark Plugs) is a global leader in spark plug and oxygen sensor design, driven by technology, innovation, and world-class quality. Today, that tradition continues as we transform our organization’s portfolio, expand our core ceramic technologies, explore capabilities beyond traditional areas, and challenge ourselves to develop solutions and services that leverage technology to address social issues while contributing to a sustainable society.

Summary:

The Accounts Receivable Analyst will collaborate closely with the billing department and finance team to manage assigned account portfolios, generate accurate invoices, and follow up on overdue payments. This role involves reconciling customer payments, resolving discrepancies, initiating collection activity, and building strong customer relationships to ensure timely payments. This is an excellent opportunity for an early-career professional to build a foundation in credit and collections. The analyst will receive hands-on training and take on greater portfolio ownership over time. The ideal candidate has a solid grasp of basic accounting principles, strong communication skills, and a genuine interest in learning and growing in a fast-paced environment.

Classification: Salary, Non-Exempt

Work Model: Hybrid

Responsibilities:

• Manage an assigned portfolio of accounts across business units and distribution channels, taking on greater ownership as training progresses.
• Achieve past-due and discrepancy resolution goals to support corporate objectives.
• Develop and maintain relationships with customers to ensure timely payments and discrepancy resolution.
• Work closely with the sales team to provide support on AR-related issues.
• Initiate collection activity on past-due items in a proactive and timely manner.
• Gain a thorough understanding of major customers’ Accounts Payable processes and systems.
• Reconcile customer payments to ensure accurate posting to Accounts Receivable.
• Partner with Niterra functional areas to identify opportunities to improve processes that affect AR.
• Respond to customer requests for copies of billing documents.
• Enter invoices manually into customer portals as required.
• Perform retro billing adjustments to correct customer pricing on existing invoices as necessary.
• Process credit card payments.
• Act as backup for other AR analysts and the Cash Application clerk as needed.
• Assist with special projects as required.
• Adhere to all company policies and procedures as applicable.

Qualifications:

• Bachelor’s degree in accounting, finance, or a related field required.
• Solid understanding of basic accounting principles.
• Intermediate to advanced Microsoft Excel skills, including VLOOKUPs and pivot tables.
• Able to organize and coordinate data from multiple sources using Excel.
• Excellent verbal and written communication skills, with the ability to interact effectively with customers.
• Able to work in a team environment, sharing best practices and cross-training with team members.
• Strong analytical, problem-solving, and process improvement skills.
• Strong organizational and time management skills.
• Detail-oriented with a focus on continuous improvement.
• Able to adapt to changing priorities and work in a fast-paced environment.
• Eager to learn and develop skills in credit, collections, and customer payment negotiation.
• Able to work overtime and travel as required.
• Up to 1 year of experience in credit and collections, accounting, or a related business setting (including internships or co-ops) preferred.
• Experience with both OEM and Aftermarket customer portal systems preferred.

Physical Requirements & Work Environment:

This role requires sitting for extended periods while working at a computer and working around normal office hazards.

What We Offer:

• Comprehensive Health Benefits: Medical, dental, vision, and life insurance.
• Financial Security: Short-term and long-term disability coverage.
• Retirement Savings: 401(k) plan with a generous company match of up to 6%.
• Time Off: Generous paid time off, including vacation, sick leave, and holidays.
• Work-Life Balance: Paid maternity and paternity leave.
• And much more!

Equal Employment Opportunity Statement:

Niterra is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Notice to Staffing Firms:

Niterra does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or other payments related to unsolicited resumes or CVs, except as required by a written contract between Niterra and the recruitment agency or party requesting payment of a fee.

California Privacy Notice:

If you are a California resident, please review our CCPA Notice to learn more about how we collect personal information from applicants and the purposes for which that information is used.