Senior Manager/Principal-ITO/Infrastructure/Sourcing

The Senior Managing Consultant-Infrastructure operates as a key contributor or team member of large or mega-deal Strategy, Assessment, Transaction or Sourcing Management engagements. They participate as part of an advisory services team in the delivery of Consulting Firms Methodology and tools in support of client sourcing initiatives.

The Senior Managing Consultant-Infrastructure assists and leads in the development of strategy and assessments, project plans, vendor selections, financial modeling, RFP creation, contract negotiations, governance activities specifically related to application development and maintenance services and/or IT infrastructure services and post selection implementation, management and administrative actions. The Senior Managing Consultant-Infrastructure has the responsibility to generate client revenue and manage projects which generate client revenue.

• Knowledge of information technology, specifically infrastructure strategy, service delivery, outsourcing contracts, operating models and service provider management.

• Minimum of 8 to 15 years of demonstrated work experiences preferably working for an outsourcing service provider in several roles including technology strategy and architecture, service delivery management, and management of IT organization. Equivalent experience on the client side managing large scale operations in a Shared Services or outsourced environment.

• Will serve as an SME with deep technical knowledge of at least a couple of the following core areas: Data Center operations (Mainframe and/or Server), Managed Network Services, End User Computing, Service Desk

• Experience with virtualization technologies in the areas previously mentioned

• Significant knowledge of IT trends and capabilities and their implication on business strategy

• Assists and oversee implementation and delivery of Strategic IT Programs within agreed timeline, quality standards, and budget

• Knowledge or Expertise with Cloud Computing (IaaS, SaaS) is a Big Plus
• Experience working contractual relationships with on-shore and off-shore sourcing suppliers

• Significant knowledge of Tier 1 and Tier 2 suppliers of application development and maintenance services

• Significant knowledge and experience (5-7+ years) in financial management of global outsourced services and service providers

• Thorough understanding of global corporate financial practices and goals - including drivers of process costs, ability to work with Service Providers to ensure effective cost solutions and agreed upon service level agreements.

• 6+ years of experience in the development and support of complex global infrastructure including off-shore solutions to fulfill business requirements

Big 4 or Large Consulting Firm experience is a Big Plus

• Experience focused on transformation aspects including shared services, operational improvement and outsourcing/offshoring

• BDM and sales experience including prospecting, lead qualification, proposal writing, sales calls and sales support

• Practice development experience, including sales and marketing collateral development, IP development and solution development

• Ability to do both strategic assessment and transactional consulting at senior levels. Understands full sourcing lifecycle

• Team development and management experience, including recruiting, relationship management, mentoring and utilization management

• Expert presentation, verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to all levels of management including senior leaders
Education:
Bachelor of Arts or Science degree in technical or scientific
MBA/MS or other advanced degree(s) preferred

Travel: 75% - 100% required
Computer Experience:
Demonstrates working knowledge with MS-Office suite of software applications and tools, including: Microsoft Word, Excel, PowerPoint, and Project, MS-Outlook.