HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    NI

    NielsenIQ

    Media Measurement

    Operations Client Partner

    Bucharest, RomaniaHybridFull-timePosted 13h ago
    View all jobs

    Job description

    As an Operations Client Partner, you will act as the key operational liaison between clients, commercial teams, and internal operational functions. You will play a critical role in ensuring high-quality service delivery, managing operational requests, driving improvements, and building trusted client relationships.

    This is a client-facing position requiring a strong combination of operational expertise, stakeholder management, problem-solving capabilities, and a proactive approach to delivering solutions.

    Responsibilities:

    • Manage and coordinate operational activities to ensure timely and high-quality delivery of business-as-usual services.
    • Act as a key point of contact for operational matters, collaborating with clients and internal stakeholders to address requests and resolve issues.
    • Communicate delivery updates, potential delays, risks, and corrective actions to relevant stakeholders.
    • Support and coordinate pre-delivery and post-production quality checks to ensure operational excellence.
    • Lead operational projects, product enhancements, and process improvement initiatives from planning through execution.
    • Translate client requirements into operational and technical specifications while considering system capabilities and operational processes.
    • Partner with cross-functional teams to design and implement effective operational solutions.
    • Identify opportunities for process optimization and recommend improvements that enhance efficiency and client experience.
    • Manage operational requests related to database services, change requests, feasibility assessments, and product coding activities.
    • Track progress, manage risks, and provide regular status updates to internal and external stakeholders
    • Experience working in a client-facing environment and managing relationships with internal and external stakeholders.
    • Bachelor's degree or equivalent professional experience.
    • Strong understanding of operational processes and the ability to connect business needs with practical solutions.
    • Excellent stakeholder management and communication skills.
    • Strong analytical mindset and attention to detail.
    • Proactive, solution-oriented, and results-driven approach.
    • Ability to manage multiple priorities and work independently.
    • Strong problem-solving and organizational skills.
    • Proficiency in Microsoft Excel.

    Our Benefits

    • Flexible working environment
    • Volunteer time off
    • LinkedIn Learning
    • Employee-Assistance-Program (EAP)

    NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

    About NIQ

    NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

    For more information, visit NIQ.com

    Want to keep up with our latest updates?

    Follow us on: LinkedIn | Instagram | Twitter | Facebook

    Our commitment to Diversity, Equity, and Inclusion

    At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

    Our Benefits

    • Flexible working environment
    • Volunteer time off
    • LinkedIn Learning
    • Employee-Assistance-Program (EAP)

    NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

    About NIQ

    NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

    For more information, visit NIQ.com

    Want to keep up with our latest updates?

    Follow us on: LinkedIn | Instagram | Twitter | Facebook

    Our commitment to Diversity, Equity, and Inclusion

    At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

    Job details are sourced from the employer's original posting.

    Open job posting
    NI

    About the company

    NielsenIQ

    At NIQ, our Media Measurement Technology Projects operate on a global scale, supporting some of the world’s largest media companies. We’re addressing the challenges of a rapidly evolving media landscape and hyperdynamic client needs, where streaming, digital, and traditional platforms converge, and audience behaviors shift constantly. Our solutions span legacy TV and radio measurement, digital tracking, and cutting-edge cross-platform analytics. 

    View all NielsenIQ jobs
    Industry
    Media Measurement
    Open roles
    263

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.