The Administrative & Operations Coordinator supports a fast-moving team by managing data, communications, and outreach with precision and personality. This person works autonomously, owns their workload, and brings the energy every single day — flair, swag, and sharp organizational skills included.
Strong communication, Microsoft Suite proficiency, and CRM adaptability are essential to succeeding in this role.
Spreadsheet & Data Management
- Autonomous data entry and spreadsheet management — no micromanaging required.
- Collect, organize, and maintain accurate records with high attention to detail.
- Keep data clean, structured, and accessible for the full team at all times.
Email & Document Workflows
- Handle high-volume email workflows — managing 4+ emails with attachments daily.
- Extract and convert documents to PDF, organizing shared notes and files across OneDrive.
- Keep shared drives current and clean so the team always knows where to find what they need.
Tools & Technology
- Full Microsoft Suite proficiency is non-negotiable (Word, Excel, Outlook, Teams, OneDrive).
- CRM adaptability — you may not know every platform, but you learn fast and apply it well. (Current CRM is Bonzo)
- Comfortable picking up new tools and systems without slowing down.
Outreach & Communication
- Warm calling — not cold outreach. You understand the difference and build rapport fast.
- Professional, confident phone presence with the ability to represent the team well on every call
- Above average English communication skills — both written and verbal.
- Warm, confident, and professional phone and in-person presence
- Personality fit is critical: must be personable, self-driven, and naturally relationship-oriented. Flair and a bit of swag are part of the job.
- Prior experience in administrative support, operations coordination, or a related field is a strong advantage.
- Comfortable with CRM platforms and standard administrative tools.
- Highly organized with strong follow-through and attention to detail. • Able to work independently, manage multiple tasks, and prioritize effectively.
- Microsoft Suite proficiency required; experience with OneDrive and shared document systems is a plus.
- Above market salary
- HMO on Day 1 for principal and two dependents
- Government-mandated benefits
- Performance-based Incentives
- Quarterly Company Events
- 1,000 PHP De Minimis
- Equipment and software provided
