The AR Coordinator is responsible for performing a variety of accounts receivable duties, including submitting billing information to clients. Checks accounting data for accuracy, tracks and resolves accounting errors, and completes accounting functions in accordance with established policies, procedures, and regulations. Performs miscellaneous collection processes to ensure the Company’s continued cash flow. Keeps management well informed of activities and significant problems and provides support to finance department staff as needed.
Essential Functions and Main Duties
- Assumes responsibility for the effective performance of accounts receivable functions.
- Reviews all equipment orders prior to shipment and releases credit holds; compares the order acknowledgement to the customer’s purchase order to ensure accuracy; checks the customer’s payment terms and approves the extension of credit up to a specified order amount; seeks authorization from the Accounting Supervisor for orders over that limit. Checks credit history using outside sources such as Dun & Bradstreet.
- Tracks all orders over $10,000.00 ensuring most up-to-date information regarding collections activity.
- Interfaces with the Salesforce when collections issues arise.
- Posts cash receipts data in the accounting system.
- Reports uncollectible accounts to the Manager for collections instructions; if required, submits accounts to the collection agency, posts notes on the customer master and organizes for future follow up.
- Notifies appropriate personnel if a Return Merchandise Authorization needs follow up; mails out appropriate credit memos issued toward customer equipment exchanges not covered under warranty.
- Creates new customer accounts and uses/creates tax codes as applicable.
- Maintains customer accounts to ensure accuracy.
- Reviews and mails out all equipment invoices.
- Creates manual invoices for customers with special payment terms.
- Prepares accounts receivable refund requests after obtaining a written customer request per procedure.
- Works with government-related customers on invoice submission to vendor portals.
- Assumes responsibility for establishing and maintaining effective business relations with clients
- Responds to questions professionally and promptly. Obtains and conveys information as appropriate
- Works to maintain positive relations with clients.
- Ensures that the Company’s professional reputation is maintained.
- Maintains appropriate levels of confidentiality regarding Company business and accounting records.
- Assumes responsibility for related duties as required or assigned
- Ensures that work area is clean, secure, and well maintained.
- Updates accounting skills as required.
- Completes special projects as assigned.
- Adhere to all company policies, procedures, and business ethics codes.
- Duties may be modified or assigned at any time based on business need.
Qualifications
Education / Certification / Experience Required:
- Associate Degree or Bachelors Degree is Business Administration. Relevant education and experience accepted in lieu of degree is acceptable
- 3+ years of experience with accounts receivable
- Experience with SAP preferred
- Level and compensation depend on location, experience, education and skills
Competencies Required:
- Basic understanding of accounting, reconciliations, and accounts receivable functions
- Understanding of basic bookkeeping concepts and procedures
- Able to use accounting software and spreadsheets
- Able to work productively with customers and internal stakeholders, to build positive relationships, and to effectively push-back as needed.
- Well organized, accurate, and attentive to detail
- Good math skills
- Communicate clearly and professionally through effective listening, speaking and writing skills
- Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English
- Able to work effectively both independently and in a collaborative team environment
Compensation
The anticipated range for this position is $25.00 to $33.00 an hour. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, experience and location.
Perks and Benefits
Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America
Working Conditions
Schedule: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday–Friday, unless otherwise stated by the department manager. Holiday, weekend, and evening work hours may be required. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Company’s discretion.
Physical: Generally, may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, and color vision. More specific details may be provided as needed or requested.
Travel: Minimal
Access to Customer Sites: Not Required
Nihon Kohden America is committed to maintaining a professional and respectful workplace free from discrimination, harassment, and retaliation and welcomes all qualified candidates to apply. Employment decisions are based on qualifications, experience, and business needs, without regard to legally protected characteristics. This policy applies to all employment actions, including recruitment, hiring, promotion, compensation, training, and other workplace practices.
Nihon Kohden America complies with all applicable federal, state, and local laws regarding equal employment opportunity. Employees and applicants will not be subject to harassment or retaliation for asserting their legal rights. Questions or concerns regarding this policy may be directed to Human Resources at [email protected].
