Our Service Advisors are the center of communication for service/repair activities and the liaison between customers, managers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He/she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. Our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible.
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
In 1964 on the corner of Culver and Bleecker in Utica, Rich Nimey established Rich Nimey’s Sales and Service, Inc. Rich Nimey built a repair business upon his values and ethics. With his 3 sons by his side since they could walk he continued to grow and teach. Modern times have prompted change and expansion, with a new approach in leadership “Nimeys The New Generation '' is now run by Rich’s eldest son Matthew Nimey. With much hard work and dedication to his staff and company Nimey's The New Generation had outgrown the original location. A state of the art automotive center which includes the following services: Major and minor mechanical work, electronic system diagnostics, state inspections, body work, towing, and car sales was designed and built. Since the great expansion in 2014 there has been incredible growth and more expansion. In September of 2022 Cindy and Matt added a second location in Boonville NY called Matt Nimey Buick GMC. This new car franchise has an incredible reputation in the community and we will now implement our mission to this new location. Richard Nimey, Cindy and Richs’ middle son, owns and operates NextGen Car Care in Clinton NY. This state of the art facility works hand and hand with New Generation Cars and Matt Nimey Buick GMC. Together they operate as Nimeys Automotive Group.