NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
About the Role
NinjaOne’s continued growth requires increasingly sophisticated insights across the entire customer lifecycle. As we scale, we’re looking for a Sales Analytics Analyst who can turn complex revenue and customer data into clear, actionable insights that help our teams improve retention, adoption, and expansion.
In this role, you will focus primarily on our post-sales organization, partnering closely with our post-sales leadership team and CS Operations to build the reporting and analytics that surround the customer lifecycle. You’ll work across Salesforce and other data sources to understand customer health, adoption, renewal risk, retention, and expansion, helping leaders understand not only what is happening in the business, but why. This is a hands-on analytical role for someone who is equally comfortable building the reporting, digging into the data, and communicating what it means. You’ll use Salesforce, SQL, Excel, and BI tools to create scalable reporting, investigate trends, and surface insights that enable better business decisions.
Location - Hybrid in Austin with an in office schedule 3 to 4 days per week (Monday, Tuesday, and Thursday).
What You’ll be Doing
About You
About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
Candidate Privacy
When you apply, NinjaOne collects and uses your personal information to review your application and manage the hiring process. To learn how we use, store, and protect your data, and what your rights are, please read our Candidate Privacy Policy at https://www.ninjaone.com/candidate-privacy-policy.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platform automates endpoint management, patching, and visibility for environments at any scale. It is proven to increase productivity, reduce security risk, and lower costs. NinjaOne is obsessed with customer success, and provides free and unlimited onboarding, training, and support. Try NinjaOne for free at https://utm.io/uh6wF.