Role: Field Service Support
Location: New Orleans, LA
Job Description: -
· Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.
· Windows 10 migration experience
· Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications i.e. Office
· Administration experience of MS Active Directory users & groups, policies and management concepts
· Provide specialized On Call Support for hardware / software / network problem diagnosis / resolution for customer’s end users.
· Having good knowledge about the features of MS office 2007/2010.
· Familiar with common issues related to desktop and should possess ability to make the user understand the steps on call to help him sorting the same quickly.
· Should be familiar with IP address/Host Name concept which is required to provide RDP support.
· Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
· Should have help desk, customer service, and support experience with problem solving involving hardware, software, and networks.
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
NJTECH is a global managed IT service, IT consulting, and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers and shareholders. Our goal is to provide our clients with the best professional IT consulting services either for temporary or full-time staff or build the entire team; whichever you’re looking for. At NJTECH we analyze each and every aspect of our Clients need to improve it by leveraging technology.