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    NM

    Nmc

    Clinic Support Assistant

    Any, United Arab EmiratesOn-SiteFull-time1+ yrs experiencePosted 2mo ago
    All Nmc jobs

    Job description

    • To assist Physician in clinic including accessing, adding, and modifying the patient medical records under the physician’s supervision.
      • Request the necessary investigation for the patient.
      • To assist the provision of high-quality care to patients and their families under the direction and supervision of the Physician/ Registered Nurse/ Midwifes.
    • Demonstrate a range of skills to meet the needs of patients whilst promoting dignity, privacy, and respect.

      • 3.5     To provide a range of healthcare and non-nursing duties, ensuring  efficient and effective service to the ward/department at all times.

    • To assist with administration and non-nursing duties.

    • To perform basic care under the direction of Physician/ Registered Nurse/ Midwife.

    • To assist all patients who are able, towards independence and activity under the direction of the physician/Registered Nurse/Midwife.

    • To provide patient comfort by utilizing resources and materials; transporting patients; answering patients call and requests; reporting observation of the patient to the team leader.

    • To assist patient transfer to other departments.

    • To accompany patients who are ready for discharge.

    • To transport equipment and patient records between departments.

    • To support the registered nurse staff and ward clerk in the clerical, 

      • administrative and receptionist duties in the ward.

    • To assist in maintenance of stocks and non-medical supplies.

    • To develop and utilize good communication skills and receive and 

      • pass on telephone message.

    • To correctly use aids and equipment supplied for patients. Report needs and obvious defects of this equipment to the Registered Nurse/ Midwife in charge.

    • To cover the duties of the ward clerk in absence.

    • To advice the Registered Nurse/ Midwife in charge of malfunctioning equipment.

    • To liaise with the Registered Nurse/ Midwifes in charge in the assessment of equipment and medical consumable items requirements.

    • To ensure appropriate utilization of resources effectively and efficiently.

    • To provide positive patient experience through the delivery of high-quality customer service.

    • To identify unsafe care practices and contribute to corrective actions.

    • Observe and maintain confidentiality of information data relating to patients, staff, service and the the organization.

    • To appropriately escalate identified concerns according to level of urgency.

    • To demonstrate an understanding of positive health and promote positive health.

    • To ensure continuity of care, the clinic assistant must update the physician/midwife in charge of any task, procedures and advice given to the patient and his/ her family.

    • To work within the current policies issued by hospital, reporting any sickness and accidents to the physician/Registered nurse/midwife and Nurse Manager.

    • To liaise with nursing colleagues and other professional standards, hospital policies and procedures, local requirements and JCI standards.

    • To participate in any other duties that you may be asked to undertake by physician/ Senior nursing staff within the scope of practice.

    • To ensure that patients/ clients belongings and valuebale are kept safely, adhering to local procedures.

    • To be able to administer and seek advice on the appropriate measures in an emergency.

      • To ensure that patient/clients

    • Privacy maintained and that dignity and freedom of choice is enhanced.

    • To report all changes in patients’ condition to the physician/Registered nurse/ Midwife.

    • To maintain knowledge, skills and accept responsibility for own education and career development.

    • To attend in service training, other training program and meetings as required.

    • Set goal and standards for self-improvement.

    • To process clear understanding and commitment to NMC’ policy. Accepts and recognizes the legal limitations and ethical parameters of the role.

    • Demonstrate effective oral and written communications skills.

    • Demonstrate flexibility in meeting work demands and able to work as a team.

    • Demonstrate understanding of cultural differences.

    • Takes direction from the Registered nurse/ midwife in problem solving.

    • Maintains confidentiality at all times.

    • Be informed on health & safety regulation affecting the unit in which they work.

    • Have full knowledge of fire precautions and regulations.

    • Be familiar with all types of Hospital codes and know how to telephone for emergency services.

      • The Clinic Assistant will also be expected to contribute to the wider corporate and organizational development needs as appropriate within the scope of service.

    • The Clinic assistant will be expected to ensure compliance with the requirement of the health and safety regulations of the hospital.

    • Meets work demands and is able to follow directions accurately.

    • To perform any other duty as required by line manager that commensurate with the post.

    • Prepare patient for examination by Doctor.

    • Assists Doctor and Registered nurse/ midwife in certain procedures e.g. Amniocentesis, Amino Drainage, CVS, IUT.

    • Ensures that all procedures and investigations are charged.

    • Ensure clinics are clean and clinical waste is managed as per hospital/DOH guidelines.

    • Ensures treatment rooms are cleaned after each procedure is completed.

    • Cleans used instruments as necessary before sending the instruments to CSSD for sterilization.

    • Cleans used equipment after every use and dates/ signs clean equipment tag.

    • Maintains inventory of all clinical trays and surgical instruments stored in doctor’s room and treatment room.

    • Assist in Outpatient clinics where required. Flexible in assignment when directed by Registered Nurse/ Midwifes in charge.

    • Complying consistently with NMC policies, procedures & practices.

      • Maintain confidentiality with regards with any information exchanged or received in current capacity in accordance with confidentiality agreement and organizational policy.

    • Employee shall adhere to and follow infection control guidelines and quality standards as published by quality Department.

    • Employee must understand and adhere to the Emergency preparedness plan / policy.

    • Participate in mandatory training and workshop as per organizational and regulators.

    Responsibilities

    • To assist Physician in clinic including accessing, adding, and modifying the patient medical records under the physician’s supervision.
      • Request the necessary investigation for the patient.
      • To assist the provision of high-quality care to patients and their families under the direction and supervision of the Physician/ Registered Nurse/ Midwifes.
    • Demonstrate a range of skills to meet the needs of patients whilst promoting dignity, privacy, and respect.

      • To provide a range of healthcare and non-nursing duties, ensuring  efficient and effective service to the ward/department at all times.

    • To assist with administration and non-nursing duties.

    • To perform basic care under the direction of Physician/ Registered Nurse/ Midwife.

    • To assist all patients who are able, towards independence and activity under the direction of the physician/Registered Nurse/Midwife.

    • To provide patient comfort by utilizing resources and materials; transporting patients; answering patients call and requests; reporting observation of the patient to the team leader.

    • To assist patient transfer to other departments.

    • To accompany patients who are ready for discharge.

    • To transport equipment and patient records between departments.

    • To support the registered nurse staff and ward clerk in the clerical, 

      • administrative and receptionist duties in the ward.

    • To assist in maintenance of stocks and non-medical supplies.

    • To develop and utilize good communication skills and receive and 

      • pass on telephone message.

    • To correctly use aids and equipment supplied for patients. Report needs and obvious defects of this equipment to the Registered Nurse/ Midwife in charge.

    • To cover the duties of the ward clerk in absence.

    • To advice the Registered Nurse/ Midwife in charge of malfunctioning equipment.

    • To liaise with the Registered Nurse/ Midwifes in charge in the assessment of equipment and medical consumable items requirements.

    • To ensure appropriate utilization of resources effectively and efficiently.

    • To provide positive patient experience through the delivery of high-quality customer service.

    • To identify unsafe care practices and contribute to corrective actions.

    • Observe and maintain confidentiality of information data relating to patients, staff, service and the the organization.

    • To appropriately escalate identified concerns according to level of urgency.

    • To demonstrate an understanding of positive health and promote positive health.

    • To ensure continuity of care, the clinic assistant must update the physician/midwife in charge of any task, procedures and advice given to the patient and his/ her family.

    • To work within the current policies issued by hospital, reporting any sickness and accidents to the physician/Registered nurse/midwife and Nurse Manager.

    • To liaise with nursing colleagues and other professional standards, hospital policies and procedures, local requirements and JCI standards.

    • To participate in any other duties that you may be asked to undertake by physician/ Senior nursing staff within the scope of practice.

    • To ensure that patients/ clients belongings and valuebale are kept safely, adhering to local procedures.

    • To be able to administer and seek advice on the appropriate measures in an emergency.

      • To ensure that patient/clients

    • Privacy maintained and that dignity and freedom of choice is enhanced.

    • To report all changes in patients’ condition to the physician/Registered nurse/ Midwife.

    • To maintain knowledge, skills and accept responsibility for own education and career development.

    • To attend in service training, other training program and meetings as required.

    • Set goal and standards for self-improvement.

    • To process clear understanding and commitment to NMC’ policy. Accepts and recognizes the legal limitations and ethical parameters of the role.

    • Demonstrate effective oral and written communications skills.

    • Demonstrate flexibility in meeting work demands and able to work as a team.

    • Demonstrate understanding of cultural differences.

    • Takes direction from the Registered nurse/ midwife in problem solving.

    • Maintains confidentiality at all times.

    • Be informed on health & safety regulation affecting the unit in which they work.

    • Have full knowledge of fire precautions and regulations.

    • Be familiar with all types of Hospital codes and know how to telephone for emergency services.

      • The Clinic Assistant will also be expected to contribute to the wider corporate and organizational development needs as appropriate within the scope of service.

    • The Clinic assistant will be expected to ensure compliance with the requirement of the health and safety regulations of the hospital.

    • Meets work demands and is able to follow directions accurately.

    • To perform any other duty as required by line manager that commensurate with the post.

    • Prepare patient for examination by Doctor.

    • Assists Doctor and Registered nurse/ midwife in certain procedures.

    • Ensures that all procedures and investigations are charged.

    • Ensure clinics are clean and clinical waste is managed as per hospital/DOH guidelines.

    • Ensures treatment rooms are cleaned after each procedure is completed.

    • Cleans used instruments as necessary before sending the instruments to CSSD for sterilization.

    • Cleans used equipment after every use and dates/ signs clean equipment tag.

    • Maintains inventory of all clinical trays and surgical instruments stored in doctor’s room and treatment room.

    • Assist in Outpatient clinics where required. Flexible in assignment when directed by Registered Nurse/ Midwifes in charge.

    • Complying consistently with NMC policies, procedures & practices.

      • Maintain confidentiality with regards with any information exchanged or received in current capacity in accordance with confidentiality agreement and organizational policy.

    • Employee shall adhere to and follow infection control guidelines and quality standards as published by quality Department.

    • Employee must understand and adhere to the Emergency preparedness plan / policy.

    • Participate in mandatory training and workshop as per organizational and regulators.

    Qualifications

    • High school diploma or equivalent
    • Nursing Background preferred
    • 1 year experience in relevant role/ healthcare experience in UAE will be an advantage

    Job details are sourced from the employer's original posting.

    Open job posting
    NM

    About the company

    Nmc

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