1. Support Social Work Activities
- Assist the Social Worker in delivering psychosocial support services and follow-up with patients and families.
2. Preliminary Assessments
- Conduct initial client interviews or gather demographic/social information for assessment purposes under supervision.
3. Client Assistance
- Help patients complete necessary forms, service applications, or paperwork for referrals and resource programs.
4. Coordinate Community Services
- Research and coordinate available community resources, support services, and relevant agency contacts.
5. Documentation & Records
- Maintain case files, update logs, document client interactions, and assist with data entry.
6. Communication & Liaison
- Facilitate communication between patients, families, clinical social workers, and hospital staff.
7. Emotional Support
- Provide general emotional support and reassurance to patients and families within the scope permitted (not therapeutic counseling unless trained/licensed).
Responsibilities
Key responsibilities:
- Conduct comprehensive psychosocial assessments of patients and families.
- Identify social, emotional, financial, family, and environmental factors affecting health and recovery.
- Provide individual, family, and group counselling/support within the professional scope of practice.
- Develop and implement individualized psychosocial intervention and care plans.
- Support patients experiencing crisis, trauma, grief, abuse, neglect, family difficulties, or adjustment problems.
- Coordinate discharge planning and ensure continuity of care after discharge.
- Refer patients to appropriate government, community, rehabilitation, mental-health, welfare, and other support services.
- Advocate for patients’ rights, safety, dignity, and access to healthcare and social resources.
- Work collaboratively with physicians, nurses, psychologists, psychiatrists, therapists, case managers, and other healthcare professionals.
- Maintain accurate, confidential clinical documentation and patient records.
- Participate in multidisciplinary case conferences and treatment planning.
- Provide psychosocial education to patients and their families.
- Assess safeguarding and social-risk concerns and escalate them according to facility policies and UAE requirements.
- Follow professional ethics, confidentiality, informed-consent requirements, and the healthcare facility's policies.
- Participate in quality improvement, audits, staff education, and relevant professional development.
- Provide general emotional support and reassurance to patients and families within the scope permitted (not therapeutic counseling unless trained/licensed).
- Facilitate communication between patients, families, clinical social workers, and hospital staff.
- Maintain case files, update logs, document client interactions, and assist with data entry.
- Research and coordinate available community resources, support services, and relevant agency contacts.
- Help patients complete necessary forms, service applications, or paperwork for referrals and resource programs.
- Conduct initial client interviews or gather demographic/social information for assessment purposes under supervision.
- Assist the Social Worker in delivering psychosocial support services and follow-up with patients and families.
Skills Set Required
- Psychosocial assessment.
- Counselling and therapeutic communication.
- Crisis intervention.
- Case management.
- Discharge planning.
- Family counselling.
- Mental-health and behavioral-health knowledge.
- Child/adolescent and/or adult social work.
- Safeguarding and risk assessment.
- Multidisciplinary teamwork.
- Clinical documentation.
- Knowledge of UAE healthcare and social-service systems.
- Strong communication skill in Arabic and English.
Qualifications
- Bachelor’s and Master’s degree in Social Work (BSW & MSW).
- Min 2 Years experience as Clinical Social Worker in a Healthcare setting.
- Valid Home country Registration as Social Worker.
- Excellent communication skills in Arabic language.
- Any nationality, but preference to native Arabic speakers.
- Strong communication and interpersonal skills.
- Ability to handle sensitive and confidential information.
- Knowledge of social service systems and community resources.
