HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    NO

    Nocd

    Mental Health

    Senior Site Reliability Engineer

    Chicago, United StatesOn-SiteFull-time7+ yrs experience$160k – $200k / yearPosted 1mo ago
    All Nocd jobs

    Job description

    About NOCD

    NOCD is the #1 telehealth provider for the treatment of obsessive-compulsive disorder (OCD). OCD is one of the most severe, prevalent, and misunderstood mental health conditions. NOCD creates access to online therapy for people with OCD through our telehealth platform. In the NOCD app, Members can quickly access and schedule live, face-to-face video therapy sessions with our national network of licensed Therapists that specialize in Exposure and Response Prevention Therapy (ERP) - considered the "gold standard" in OCD treatment. 
    At NOCD, we help people reclaim their lives with clinically proven OCD treatment, by removing barriers to OCD care, and reducing the stigma associated with OCD. We’re changing the world and need other like-minded individuals to accelerate and expand our efforts.

    Chicago, IL (Hybrid 3X a week)

    Senior Site Reliability Engineer (SRE)

    Chicago, IL (Hybrid)

    Opportunity Overview

    NOCD is looking for a Senior Site Reliability Engineer (SRE) to help build and scale the technology infrastructure powering our digital behavioral health platform.

    This is a highly hands-on engineering role at the intersection of software engineering, cloud infrastructure, platform engineering, reliability, and security. You’ll help design and operate systems that are secure, scalable, observable, and resilient while enabling our engineering teams to ship software faster and more reliably.

    You’ll have significant ownership in shaping our architecture, engineering standards, infrastructure, and developer experience as NOCD continues to scale.

    What You'll Do

    Software Engineering & Systems

    • Design, build, and maintain reliable production systems and services.
    • Write production-quality code in Python, TypeScript, or similar languages.
    • Develop and maintain APIs, microservices, automation, and internal engineering tools.
    • Contribute to architecture decisions, technical design reviews, code reviews, and engineering standards.
    • Apply software engineering principles to infrastructure, automation, and reliability challenges.

    Cloud & Platform Engineering

    • Design, build, and operate AWS infrastructure supporting production applications.
    • Manage infrastructure as code using Terraform.
    • Build and maintain containerized environments using Docker and Kubernetes.
    • Design and improve CI/CD pipelines, deployment automation, and release processes.
    • Build internal tooling and platform capabilities that improve developer productivity.
    • Help establish scalable infrastructure patterns that can support continued company growth.

    Reliability & Observability

    • Own and improve the reliability, availability, performance, and scalability of production systems.
    • Develop monitoring, alerting, logging, and observability strategies across our infrastructure and applications.
    • Lead incident response, troubleshooting, and root-cause analysis for production issues.
    • Establish and improve operational practices around incident management, postmortems, and preventative remediation.
    • Identify reliability risks and proactively improve system resilience, capacity, and performance.
    • Help define and monitor appropriate SLIs, SLOs, and operational metrics.

    Security & Compliance

    • Implement cloud and application security best practices across infrastructure and production systems.
    • Partner with Security and Engineering to support HIPAA, SOC 2, and other compliance requirements.
    • Implement appropriate controls around access management, secrets, encryption, logging, and infrastructure security.
    • Help identify and remediate infrastructure and application security risks.

    Technical Leadership

    • Own technical initiatives from design through production.
    • Partner closely with Software Engineering, Product, Security, and other teams to solve complex technical problems.
    • Mentor engineers and contribute to a strong engineering culture.
    • Help establish engineering and operational best practices as the company scales.
    • Balance reliability, security, engineering velocity, and business priorities when making technical decisions.

    Required Qualifications

    • 7+ years of professional software engineering experience, with significant experience in SRE, platform engineering, DevOps, or cloud infrastructure.
    • Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, or a related technical field, or equivalent professional experience.
    • Strong software engineering fundamentals and experience writing production-quality code.
    • Strong hands-on experience with AWS and cloud architecture.
    • Strong experience with Terraform or other infrastructure-as-code tools.
    • Strong experience with Docker and Kubernetes.
    • Proficiency in Python, TypeScript, or a similar programming language.
    • Experience designing and operating CI/CD pipelines and deployment automation.
    • Strong understanding of distributed systems, APIs, networking, databases, and cloud architecture.
    • Experience with monitoring, logging, observability, and production troubleshooting.
    • Experience participating in or leading incident response and root-cause analysis.
    • Strong understanding of software reliability, scalability, availability, and performance.
    • Demonstrated ability to own technical initiatives and work effectively across engineering teams.

    Preferred Qualifications

    • Experience working in healthcare, fintech, or another regulated environment.
    • Experience supporting HIPAA, SOC 2, HITRUST, or similar compliance frameworks.
    • Experience with Datadog, CloudWatch, Prometheus, Grafana, Splunk, or similar observability platforms.
    • Experience with GitHub Actions, Jenkins, ArgoCD, or GitOps.
    • Experience designing highly available or multi-region AWS architectures.
    • Experience with microservices and event-driven architectures.
    • Experience with infrastructure security, DevSecOps, IAM, secrets management, and encryption.
    • Experience establishing SLIs, SLOs, SLAs, and error budgets.
    • Experience building internal developer platforms or developer tooling.
    • Experience with disaster recovery, capacity planning, and performance engineering.
    • Experience working in a high-growth startup environment.

    What We Offer

    • Comprehensive benefits package, including medical, dental, vision coverage, and 401(k) match
    • 11 observed company holidays a year
    • PTO based on an accrual system
    • Engaging startup environment with an outstanding mission-driven team atmosphere
    • Downtown Chicago office with an on-site gym
    • Noto provides 12 weeks of fully paid parental leave for the primary caregiver, and 6 weeks of fully paid leave for the secondary caregiver, for qualifying full-time employees

    Pay Transparency

    The expected pay range for this position is $160,000 to $200,000. Actual pay will be based on the individual’s qualifications and experience. This role is also eligible for annual performance-based incentives tied to individual achievement and company-wide goals.

    Job details are sourced from the employer's original posting.

    Open job posting
    NO

    About the company

    Nocd

    NOCD is an award-winning digital health company focused on identifying people with obsessive-compulsive disorder (OCD) and managing them using evidence-based treatment. Although OCD affects over 181 million people globally, is ranked by the W.H.O. as a top 10 most disabling condition, and costs 3X more to treat than depression, over 90% of the OCD population isn’t able to access effective care due to stigma and misdiagnosis. As a result, OCD patients often go untreated and suffer in silence, which is why it’s nicknamed "the secret illness.” NOCD is solving this global problem by identifying OCD patients online and managing them using our evidence-based OCD treatment platform. Inside NOCD, members can access a licensed mental health professional with specialty training in OCD who can offer online diagnostic interviews, video-based teletherapy sessions, and message-based support. In between each session, members can access moderated support communities and tech-enabled therapeutic tools to ensure they have constant support whenever their provider isn’t around. In an integrated model using our app, researchers at Columbia Medical Center found it to be effective in reducing symptoms of OCD. Today, NOCD manages the largest community of OCD patients in the world. We’re financially supported by 7wire Ventures, a leading healthcare-focused venture capital firm in the United States. We’re changing the world and need other like-minded individuals to accelerate and expand our efforts.  Benefits of becoming a NOCD Therapist: Ability to work remotely from the comfort of your own home or office Specialized clinical training with experienced OCD providers Competitive Compensation and Full Benefits Opportunity to become licensed in additional states Flexibility with your schedule Marketing, Administrative, and technical support - you focus on the members, NOCD’s team will focus on the rest! Our amazing intake team will take care of patient acquisition Access to NOCD Professional Development Trainings and ongoing consultation with other team members 1:1 mentorship to discuss complex cases A fun, supportive, and encouraging environment where team successes are celebrated! Help one of the most underserved communities in mental health Industry-leading training opportunities and the opportunity to gain specialization as an ERP specialist Be part of an exceptionally collaborative and closely communicating network of quality therapists

    View all Nocd jobs
    Industry
    Mental Health
    Open roles
    88

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.