- Will NSA/CAPS approval be required? (E.g., accessing a US Customer Network?): No
- Role Type: Individual contributor
- Experience level: Experienced
The role entails NPO scope in multivendor – Network KPI optimization, DT and trace troubleshooting, cluster optimization, customer complaints handling, parameter and feature trial for user experience/KPI enhancement, proficiency on optimization tools, excel, python and coding added advantage.
Responsibilities
Your responsibilities
- Optimize multi-vendor Radio Networks (2G, 3G, 4G & 5G) to meet performance KPIs.
- Conduct analysis of poor cell performance and implement troubleshooting strategies.
- Engage with customers to understand requirements and provide innovative solutions.
- Tune Radio Network parameters to enhance coverage, quality, capacity, and user experience.
- Perform root cause analysis for end-to-end issues and devise actionable solutions.
- Create comprehensive SLA KPI reports for optimization and acceptance processes.
- Coordinate site acceptance for new integrations and expansions, including physical site optimization.
Qualifications
Must-Have:
- Bachelor’s degree in Telecommunication, Electrical, or Computer Engineering
- 4+ years of hands-on experience in RF Planning & Optimization for 2G, 3G, LTE/VoLTE, and 5G networks
- Strong expertise in Huawei and Zte Radio Access technologies
- Ability to conduct in-depth analysis from radio network statistics and Layer 3 traces
- Experience in customer management to maximize customer satisfaction
Nice-To-Have:
- Experience with Drive-Test log analysis and proficiency in NPO tools
- Knowledge of multi-layer, multi-technology Radio Network Parameter tuning
- Strong skills in MS Office suite, including PowerPivot, Power BI, and Power Automate
- Exhibits creativity and resourcefulness
- Excellent interpersonal and communication skills, both orally and in writing
