COMPANY OVERVIEW Artisan Design Group (ADG), a Lowe's company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement, and installation services for flooring, cabinets, countertops, and a growing portfolio of interior products. Founded in 2016, ADG has grown by uniting respected regional operators across the country.
Following its 2025 acquisition by Lowe's Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources, and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service, and local expertise that make their teams valued partners nationwide.
About the Role
We’re looking for an Office Assistant to join our team in Dane, Wisconsin. Together with excellent customer service and attention to detail, this position assists with scheduling the delivery and installation of flooring, countertops, cabinets, or appliances and manages schedule changes due to updates in project details or job installation. The Office Assistant is a full-time, onsite position reporting to the Service Manager and works at our distribution center in Springfield Corners, near the intersection of Highways 12 and 19 north of Middleton.
Training is provided. What You'll Do Schedule with builders/homeowners and project managers for commercial and residential jobs. Split lines for each job delivery to ensure the amount needed is per floor or job needs. Contact customers in advance to confirm scheduled times/dates as required. Assist in coordinating all deliveries for countertops/cabinet/flooring/appliances with the warehouse project manager and install staff to avoid extra job site trips.
Communicate with all installers and delivery persons on a daily basis to ensure their jobs are completed and customers are satisfied. Communicate with all sales staff on a regular basis regarding job progress and costs. Assist with claims and repairs coordination as needed. Assist in warehouse inventory to ensure all parts are available to service/install all flooring, cabinet, countertops, and appliances. Follow all safety policies and procedures.
Perform other duties as assigned.
Job details are sourced from the employer's original posting.
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