Chief Operations Officer

Operational Leadership

OVERSEEING DAY-TO-DAY OPERATIONS:

The COO is responsible for the overall management of casino operations, including ensuring smooth running of gaming activities, hospitality services, and other related aspects.

Developing and Implementing Strategic Plans:

They work with the CEO and other executives to develop and implement strategic plans for the casino, focusing on growth, profitability, and market share.

ENSURING OPERATIONAL EFFICIENCY:

The COO ensures that all operations are running efficiently, optimizing processes and resources to maximize profitability.

Compliance and Regulatory Oversight:

They are responsible for ensuring that the casino is compliant with all relevant regulations and laws.

MONITORING AND EVALUATING PERFORMANCE:

The COO tracks key performance indicators (KPls) and monitors the casino's performance against set goals, implementing corrective measures when needed.

FINANCIAL AND BUDGETARY RESPONSIBILITIES:

Budget Management:

The COO is involved in the development and approval of budgets for various casino operations.

Cost Control:

They work to control costs and ensure effective allocation of resources to maximize profitability.

Financial Reporting:

The COO, in partnership with the CFO, prepares and reviews financial reports, ensuring accurate and timely reporting of the casino's financial performance.

STRATEGIC PLANNING AND GROWTH:

MARKET RESEARCH AND ANALYSIS:

The COO monitors market trends, identifies new opportunities, and develops strategies to enhance market share and improve overall performance.

NEW BUSINESS DEVELOPMENT:

Works with the CEO to explore new business opportunities, such as new game offerings or expansions.

STRATEGIC PARTNERSHIPS:

The COO is involved in establishing and managing strategic partnerships with other businesses.

LEADERSHIP AND MANAGEMENT:

SUPERVISING SENIOR MANAGEMENT:

The COO provides leadership and direction to all managers and their teams.

TALENT DEVELOPMENT:

They are involved in attracting, developing, and retaining talent within the casino organization.

COMMUNICATION AND COLLABORATION:

The COO effectively communicates with various stakeholders, including the CEO, other executives, and employees.

OTHER RESPONSIBILITIES:

Ensuring Internal Controls: The COO ensures that effective internal controls are in place to safeguard the casino's assets and prevent fraud.

Representing the Casino: They may represent the casino in community and tribal relations.

Customer Service: They ensure that the casino provides excellent customer service and builds strong relationships with patrons.

Key Skills and Qualifications:

Proven Experience: Typically requires extensive experience in casino operations, hospitality, or a related field.

Strong Leadership Skills: The ability to motivate and inspire a team.

Strategic Thinking: The ability to develop and implement long-term strategies. Financial Acumen: A strong understanding of financial concepts and budgeting.

Communication and Interpersonal Skills: The ability to effectively communicate with various stakeholders.

Analytical Skills: The ability to analyze data and identify trends.

Gaming Knowledge: A thorough understanding of casino operations and gaming regulations. Compliance Knowledge: Familiarity with relevant regulations and laws.

Problem-Solving Skills: The ability to identify and resolve complex issues. Organizational Skills: The ability to manage multiple tasks and priorities.

Customer Service Skills: The ability to provide excellent customer service and build strong relationships with patrons.

Physical Requirements

• Sitting, standing, and walking for extended periods of
• Constant repeating the same
• Use of hands to handle, control, or feel objects, tools, or
• Bending, stooping, and Lifting at least 50 pounds

Employee Benefits:

• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plan with a 4% match, must complete 90-day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
• Employer Paid Basic Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability

Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.