DUTIES:
- Schedule staff according to overall customer service assessment
- Evaluate and develop related training plans for staff
- Manage, organize, and update both drink and food menus
- Communicate and provide information by relevant methods for property optimization
- Analyze and interpret departmental financial information to maximize efficiency
- Research and investigate opportunities, documenting findings in a professional manner
- Arrange and participate in meetings, conferences, and project team activities
- Maintain current attendance, evaluation, and counseling records for staff
- Review Food and Beverage organization structure and make recommendations for changes as needed
- Personal time management skills to allow for effective departmental management on all shifts
- Adhere to stated policies and procedures relating to health, safety, and quality management
- Effectively use, administer, and manage rewards and recognition for front line team members
- Review the performance, productivity, and efficiency of team members including, but not limited to, periodic evaluations
- Regular and punctual attendance is an essential function of this position
- Supports casino management team in development of customer business by being involved in brainstorming, suggesting ideas, and solutions and providing ongoing feedback.
- Practice, and maintain confidentiality, at-all-times.
- Works effectively with all casino personnel.
- Attends all mandatory trainings.
- All other duties as assigned.
EXPERIENCE/QUALIFICATION REQUIREMENTS:
- Minimum of five (5) years in Food and Beverage management responsibilities
- Use of all Microsoft Office products (Excel, Word, PowerPoint) for spreadsheet, reporting, and presentation development
- Ability to have a flexible schedule to provide for Casino requirements
- Ability to maintain a professional demeanor in a high stress/profile environment
- Ability to assess risk and respond in an appropriate manner
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Ability to prepare, read, and interpret documents; write reports and correspondence, and speak and communicate effectively with individuals and before groups of people
- Ability to compose grammatically correct documents
- Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs
CONDITIONS OF EMPLOYMENT:
- Must be able to demonstrate their US work authorization during the employment verification process.
- Must be 21 at time of hire
- Must be able to pass a background investigation.
- Must be able to pass a pre-employment Drug Test.
- Must have a valid Wyoming Driver’s License.
- Must be able to obtain and maintain a Gaming License.
WORK ENVIROMENT:
- Must be able to work in a second-hand smoke, high noise, bright lights, dusty and smoke-filled environment.
- Must have ability to deal with and adapt to frequent changes, delays, and unexpected events at times.
- Must be able to lift 25 lbs.
- Must be able to stand for long periods of time.
- Must be able to be mobile throughout the casino for duration of shift.
- Must be able to bend, twist, lift, and kneel.
Employee Benefits:
- Health Insurance: Employee is eligible to apply within 60 days of initial hire.
- Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
- Retirement plan with a 4% match, must complete 90-day probation period.
- Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
- Employer Paid Basic Life Insurance
- Employer Paid Short Term Disability
- Employer Paid Long Term Disability
Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.
