- Responsible for keeping the entities on the forefront of technology and for reviewing various software and hardware platforms and packages to enhance business operations.
- Establish procedures for the overall and day to day operations of the IT Department.
- Good Communication skills and the ability to perform in a high volume, fast paced and goal-oriented environment.
- Ability to carry out instructions furnished in verbal and written format.
- Provide guidance and direction to the IT personnel and consultants to ensure that system integrity is maintained through backups, virus detection and firewall protection.
- Maintain license agreements with various software vendors and assure compliance with all applicable laws.
- Negotiate contracts, installations and training software/hardware vendors as directed.
- Review needs of various business entities and plans for business solutions and future technology implementations.
- Maintain open communication with various entity management to ensure that the technology currently in place is meeting their requirements.
- Provide information, update, and reports on the operation of the IT departments to the CEO.
- Keep appraised of industry trends and changes with respect to technology
- Observes and evaluates employee’s performance, make corrections when necessary.
- Effectively works and communicates with other departments, vendors, customers to resolve problems and expedite work or services.
- Interprets, communicates, and enforces work procedures and company policies.
- Accurately completes detailed shift reports, incident reports, any other reports required.
- Ensures compliance with all MICS, procedures, policies of the department.
- Supports casino management team in development of customer business by being involved in brainstorming, suggesting ideas and solutions, and providing ongoing feedback.
- Demonstrate decision-making and problem resolution by efficiently handling disputes.
- As a working manager assists when and where necessary.
- Meet with Supervisors, reviews staffing, problem solving, implementations, etc.
- Maintains supplies and communicates effectively with employees.
- Practice and always maintain confidentiality.
- Works effectively with all casino personnel.
- Present at all mandatory trainings.
- Present and conducts regular staff meetings.
- Attend all mandatory meetings.
- All other duties assigned.
POSITION REQUIREMENTS:
- Must have the ability to manage and supervise professionally
- Must have the ability to communicate orally and in writing.
- Must have ability to manage critical deadlines, priorities effective and efficiently.
- Must have leadership, team-building abilities, and excellent customer service.
REQUIREMENTS:
- Must have a High School Diploma or GED.
- Must be 21 years of age
- Adjust to a flexible schedule and be reliable.
- Must be available 24/7
- Must be able to multi-task.
- Must be able to lift 25 pounds
- Required to stand for long periods of time.
- Must be able to walk and stand for long periods of time (up to 8 hours).
- Must be dependable, reliable, and able to work alternating shifts including peak hours, promotions, holidays, and weekends.
- Must have ability to deal with frequent changes, delays, and unexpected events at times.
- Must have ability to adapt quickly to rapid changes while maintaining composure and excellent guest relations under all circumstances.
- Must be able to demonstrate their US work authorization during the employment verification process.
- Must be able to pass a background investigation.
- Must be able to pass a pre-employment Drug Test.
- Must have a valid Wyoming Driver’s License.
- Must be able to obtain and maintain a Gaming License.
Employee Benefits:
- Health Insurance: Employee is eligible to apply within 60 days of initial hire.
- Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
- Retirement plan with a 4% match, must complete 90-day probation period.
- Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
- Employer Paid Basic Life Insurance
- Employer Paid Short Term Disability
- Employer Paid Long Term Disability
Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.
