Hotel :
Norfolk Sheraton
777 Waterside Drive
Norfolk, VA 23510
Full time
Compensation Range : $16.60 - $17.43
Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.
What’s in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
- Career Growth & Learning – 40% of our management hires are internal promotions!
- Invest in Your Future – 401(k) plan with company match.
- Comprehensive Health Coverage – Medical, dental, and vision insurance options.
- Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
- Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
- Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.
Job Description
What You Will Do
- Work the overnight shift (11 PM – 7 AM) as the go-to team member for guest needs, questions, and check-ins.
- Balance the books nightly—post revenues, reconcile ledgers, and make sure every penny has a home.
- Handle guest requests and complaints calmly and professionally (even at 3 AM).
- Manage reports, paperwork, and financial summaries like a night owl with a calculator.
- Keep things secure and confidential—you're the trusted closer of the day’s business.
What We Are Looking For
- Front office experience (6+ months) – You’ve been behind the desk before and know how to keep things running solo.
- Basic accounting knowledge – Posting revenues and balancing reports doesn’t scare you (you might even enjoy it).
- High school diploma or equivalent – Strong communication and math skills help you succeed in this key role.
- Tech savvy with Excel and property systems – You’re not just good with guests—you’re good with spreadsheets too.
- Able to work overnight shifts reliably – This role is for true night owls who like quiet lobbies and clean ledgers.
Why Atrium:
Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.
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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy
