Associate Vice President for Enrollment Management

Norfolk State University is seeking an Associate Vice President (AVP) to serve as the University’s Chief Enrollment Officer and provide strategic leadership for enrollment management initiatives.

As the University’s Chief Enrollment Officer, the AVP provides leadership in all enrollment management matters, and works collaboratively with unit level directors, faculty, staff, and administration, to further the University’s mission and vision. The AVP is instrumental in implementing a comprehensive strategic enrollment management plan and is responsible for the following:

• Lead Strategic Enrollment Management: Provide executive leadership and direction for

Undergraduate Admissions, Transfer Admissions, Financial Aid, the University Registrar, and New

Student Orientation and Programs, aligning recruitment, enrollment, and student transition

strategies with Norfolk State University’s mission and strategic priorities.

• Drive Enrollment Growth and Student Success: Develop and implement comprehensive, data-

informed enrollment strategies designed to increase student recruitment, yield, enrollment,

retention, and degree completion while advancing access, affordability, and student success at Norfolk State University.

• Lead Change Management and Organizational Transformation: Guide organizational change,

strengthen cross-functional collaboration, and implement innovative strategies that position

enrollment operations to respond effectively to evolving student needs, demographic trends, and

the competitive higher education landscape.

• Advance Process Improvement and Operational Excellence: Evaluate and redesign enrollment

processes, policies, and services to improve efficiency, strengthen coordination across enrollment

functions, enhance the student experience, and deliver responsive, high-quality customer service.

• Leverage technology, data analytics, and continuous improvement practices to establish

transparent, consistent, and measurable operational outcomes.

• Align Planning, Resources, and Institutional Priorities: Lead strategic and operational planning for

enrollment management, establishing clear goals, performance measures, and accountability

structures. Oversee departmental budgets and resources to ensure responsible stewardship,

effective financial aid administration, and alignment with institutional enrollment objectives and

long-term financial sustainability.

• Foster a Student-Centered, Collaborative Culture: Promote a culture of service, innovation,

accountability, and continuous improvement. Build strong partnerships with academic leadership,

faculty, •staff, students, and university stakeholders to coordinate enrollment strategies and

advance Norfolk State University’s institutional priorities.

Minimum Qualifications

1. Must possess a Masters degree from a regionally accredited institution.

2. Considerable administrative experience, generally equivalent to a minimum of twelve years, in

higher education enrollment management, with a minimum of eight years in a supervisory

capacity at the director level or higher.

3. Demonstrated ability to effectively lead and manage a diverse staff in an environment that values

teamwork and professional development.

4. Demonstrated knowledge of best practices in admissions, registration, financial aid, and other

components of Enrollment Management.

5. Demonstrated experiencing in growing enrollments or meeting enrollment targets at the

academic college or university level

6. Considerable experience collaborating successfully with all university stakeholders in the

development of cross-functional or cross-divisional levels initiatives designed to advance student

success, retention, and enrollment growth

7. Demonstrated ability to effectively address the needs of and communicate with diverse student

populations including those from low-income, first generation, underrepresented, international

and/or non-traditional groups.

8. Advanced skill in the practical application of software packages and other technologies used to

effectively and efficiently manage student enrollment processes, communications, and customer

service (i.e. SLATE, WayBetter, Enrollment Fuel, Workday)

Preferred Qualifications

1. Doctorate in Higher Education Leadership, Organizational Psychology, Public Policy, Law or

similar discipline.

2. Previous experience leading a comprehensive enrollment management team including

admissions, financial aid, registration, and orientation or new student program.

3. Previous experience with strategic planning, including development and implementation.

4. Considerable knowledge of statistical and predictive analysis.

5. Demonstrated track record and commitment building and maintaining relationships with

community colleges to advance or increase a pipeline of transfer students.

6. Demonstrated track record to establishing and maintaining enrollment gains with special

populations (i.e. veterans and military students, international students, online students)

Salary starting at $150,000.00

Special Instructions:

You will be provided with confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Candidates may show interest by submitting via online, the following:
1. A letter of interest (via cover letter).
2. A current resume (via resume).
3. Completed Application via Workday
4. Transcripts of highest degree conferred (unofficial transcripts accepted, however, official transcripts are required of finalist) (via transcripts).
5. Names and contact information for three job references (include with resume).
Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Workday Human Capital Management System (HCM). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.
Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

Contact Information:

Name: Office of Human Resources

Phone: 757-823-8160

Email: NO EMAILED DOCUMENTS ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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