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    Norfolk State University

    Higher Education

    Financial Aid Counselor

    Main Campus, United StatesFull-time$35k – $45kPosted 7h ago
    All Norfolk State University jobs

    Job description

    Norfolk State University is seeking a Financial Aid Counselor to support the operations of the Office of Financial Aid and provide personalized, student-centered service. The Financial Aid Counselor will serve as the student’s primary contact for the Financial Aid Office within their cohort of students.

    The Financial Aid Counselor serves as the student’s primary contact for the Financial Aid Office within their cohort of students. The incumbent will be responsible for reviewing Satisfactory Academic Progress appeals, collecting and reviewing verification documents for completion and accuracy, reviewing professional judgment documentation and performing need analysis.

    Job Duties

    • Ability to learn and use an automated financial aid system
    • Ability to make independent decisions and have sound judgment
    • Knowledge of federal financial aid and state regulations and requirements.
    • Ability to apply knowledge, interpret and make decisions regarding regulatory compliance situations.
    • Ability to work with diverse populations.
    • Ability to work well in a team environment with a high degree of accuracy, courtesy, timeliness and structure.
    • Excellent written and verbal communication skills, patience, and commitment to customer service.

    Minimum Qualifications

    • Previous relevant financial aid counseling experience.
    • Knowledge of federal, state and institutional aid programs.

    Preferred Qualifications

    • Bachelor's Degree
    • Experience with Colleague (Financial Aid Management System)

    Salary is $35,012.00-$45,000

    Special Instructions:

    You will be provided with confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

    Candidates may show interest by submitting via online, the following:
    1. A letter of interest (via cover letter).
    2. A current resume (via resume).
    3. Completed Application via Workday
    4. Transcripts of highest degree conferred (unofficial transcripts accepted, however, official transcripts are required of finalist) (via transcripts).
    5. Names and contact information for three job references (include with resume).
    Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Workday Human Capital Management System (HCM). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.
    Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

    Contact Information:

    Name: Office of Human Resources

    Phone: 757-823-8160

    Email: NO EMAILED DOCUMENTS ACCEPTED

    In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.

    Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

    Contact Pathways

    Job details are sourced from the employer's original posting.

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    About the company

    Norfolk State University

    A historically black university offering undergraduate and graduate degree programs across multiple disciplines.

    View all Norfolk State University jobs
    Industry
    Higher Education
    Open roles
    61

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