The Nonconforming Material Coordinator is responsible for managing the company's Material Review Board (MRB) process and ensuring effective control, documentation, disposition, and resolution of nonconforming materials. This role serves as the central coordinator for product, component, and process nonconformances identified throughout receiving, manufacturing, testing, and final inspection operations.
The position works closely with Quality, Engineering, Production, Supply Chain, and Operations leadership to prevent recurrence, reduce scrap costs, improve product quality, and maintain compliance with quality management system requirements.
Essential Duties and Responsibilities
Nonconforming Material Management
- Administer the company's nonconforming material process.
- Review, document, and track all nonconformance reports (NCRs).
- Ensure nonconforming material is properly identified, contained, and segregated.
- Maintain physical and system control of MRB inventory.
MRB Coordination
- Coordinate Material Review Board meetings and disposition activities.
- Facilitate review of defects with Engineering, Operations, Quality, and Supply Chain teams.
- Process and document approved dispositions including:
- Ensure disposition decisions are documented and executed appropriately.
Corrective Action Support
- Support root cause investigations and corrective action implementation.
- Monitor corrective action completion and effectiveness.
- Track trends related to recurring defects and quality escapes.
- Assist with CAPA and continuous improvement activities.
Metrics and Reporting
- Maintain MRB metrics and reporting dashboards.
- Monitor aging nonconformance reports and open dispositions.
- Analyze trends related to scrap, rework, and supplier quality issues.
- Generate periodic reports for management review.
Compliance and Audits
- Ensure compliance with company procedures and quality standards.
- Support internal and external audits.
- Maintain records required by quality management systems and customer requirements.
Knowledge, Skills, and Abilities
- Strong understanding of manufacturing quality systems.
- Knowledge of nonconformance control and corrective action processes.
- Experience with root cause analysis methodologies including:
- Ability to interpret engineering drawings and specifications.
- Strong analytical and problem-solving skills.
- Excellent cross-functional communication abilities.
- Experience with ERP, MRP, and quality management systems.
Education and Experience
Required
- High school diploma or equivalent.
- 3+ years of experience in quality, manufacturing, engineering support, or operations.
Physical Requirements
- Ability to move throughout manufacturing and warehouse environments.
- Ability to lift up to 30 pounds.
- Occasional handling and movement of nonconforming materials and components.
