Let’s be honest: families don’t remember the name of a scheduling system. They remember the person who made their week easier.
At North Shore Pediatric Therapy, that person is the Family Child Advocate (FCA) — the calm in the chaos, the voice of reassurance, the behind-the-scenes orchestrator ensuring every child gets the care they deserve and every clinician walks into a day that runs smoothly.
Here, FCAs are trusted partners to families, real-time problem solvers, and key players in providing the exceptional experience NSPT is known for. When a parent is overwhelmed, a child needs an urgent reschedule, or a clinic is juggling 30 moving pieces at once… you’re the one who turns stress into solutions.
This is a full-time, in-center position with a schedule of 7:00 AM – 3:30 PM, with one day each week requiring a 9:30 AM – 6:00 PM schedule. You'll primarily work from our Deerfield, IL location. Approximately 50% of your time will be spent in the community building relationships. Compensation ranges from $21-25 per hour, based on experience and qualifications.
Every hour of therapy counts — for a child learning to eat independently, say their sibling’s name, or build the confidence they’ve never had before. You make those moments possible by keeping schedules full, communication clear, and families supported.
Across our centers, our therapists, Clinical Directors, and families will tell you the same thing: “I don’t know what we’d do without our FCA.”
If this sounds like you, we encourage you to apply!
Family Experience & Operations
Marketing & Growth (≈50%)
You’re not just managing logistics — you’re shaping a family’s entire experience of therapy. You’ll join a supportive team, build real relationships with families, and play a vital part in helping kids access the care they need.
If you’re looking for a role where every day is meaningful and every detail matters, we’d love to talk.
Job details are sourced from the employer's original posting.
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North Shore Pediatric Therapy is a leading provider of comprehensive pediatric therapy services, offering a wide range of specialized treatments for children.