eCommerce Web Team Director

Job Description & Duties:

The eCommerce Web Team Director is responsible for strategizing, architecting, delivering, and supporting all related websites and mobile properties. This individual will determine the digital customer experience and lead a team of user experience, development, and project management resources to identify and implement key enhancements to our digital properties.

· Primary driver to determine the eCommerce strategic roadmap, along with the VP of eCommerce, for all company websites, mobile sites, and apps.

· Owns the eCommerce consumer experience - identifies opportunities to innovate and improve, providing additional benefits to the Customer.

·Strong customer advocate, ensuring the best possible customer experience.

Engages and leads the user experience team members through definition, design, and usability testing efforts to balance business goals and objectives with customer experience.

·Facilitates, reviews, approves, and leads the development and execution of all eCommerce projects.

·Deploys enhancement/defect regular releases on-time, on-budget, and to-specifications.

·Team Management and leadership including building a high performing team comprised of internal and external resources that includes key eCommerce disciplines (e.g., web design and usability, project management, and web developer).

·Establishes good working relationships with all related teams.

·Excellent project delivery including scheduling, project planning, resource planning, software selection, outsource/offshore partner selection and management, etc.

·Facilitates website design and ensures development best practices are fully deployed (and supporting resources with the appropriate skill sets) . Requirements gathering, analysis, definition, documentation, Information architecture/user interface design, etc.

·Excellent communication and coordination of all web development efforts and strategies.

Job Requirements & Qualifications:

·7 years Digital/eCommerce

EDUCATION:

·Bachelors’ Degree in business or related required

SKILLS/REQUIREMENTS:

·The candidate needs sound problem solving skills, e.g., ability to objectively analyze current practices, identify root cause problems and improvement opportunities, formulate a range of achievable options, outline relative strengths, build consensus for a solution.

·Bottom-line results-oriented, e.g., financial and general business acumen, operational mindset, remediation of systemic problems.

·Exemplary leadership skills, e.g., leading and inspiring people, collaborative open style, building teams, strong written and oral communicator, strategic thinking, calm under fire, assertive, effective marketer and seller of IT enablers.

Extensive eCommerce best practice experience .

·Strategic in a practical way, e.g., understand emerging eCommerce trends, extrapolate them to practical business applications, easily communicate value in layman’s terms.

·Excellent communicator in honing messages, written documents, & oratory.

·Strong leader and mentor with, strong character, high integrity, healthily competitive, decisive, calm under fire, high-energy, self-directed, goal-oriented

·Proven eCommerce experience in user experience, project management, and technology.

·Hold a variety of relevant business experience which should demonstrate the ability to quickly study a business, understand the value-enablers, and relate to bottom-line impact, executive presence.

Location – Pittsburgh, PA.