Overview
This is an onsite role located at our facility in Flagstaff, AZ.
Senior Network Engineer is responsible for the design, installation, administration, troubleshooting and maintenance of the network infrastructure including LAN, WAN and Wireless systems. Responsible for recommendations and integration of new external department systems with infrastructure where needed. Supports infrastructure systems through performance monitoring, troubleshooting, upgrading and design of our infrastructure systems. Effectively communicates complex technical solutions/recommendations to various technical and non-technical audiences.
Responsibilities
Operations• Sets the strategic direction and provides leadership for the design, engineering and implementation of network infrastructure.• Develops methodologies for design, engineering, security and testing.• Leads project work and ensures proper documentation with timely progress updates.• Responsible for life cycle tracking and replacement recommendations of systems.• Works closely with peers for mentoring and development through training and guidance.• Provides highest level of support by leading resolution of complex issues.• Leads installation and validation of network solutions including LAN/WAN switches, routers, firewalls and wireless systems.• Communicates complex technical solutions/recommendations to various non-technical audiences.• Works with vendors to troubleshoot hardware, software and circuit issues.• Monitors the performance and capacity of existing networks and provides report findings.• Reviews, creates and updates network infrastructure documentation to reflect changes.• Recognizes and implements excellent cabling practices including cable labeling, routing, bundling and management.• Demonstrates mastery of enterprise hardware and software and the ability to operate appropriate systems to support NAH.• Ensures appropriate knowledge base articles are created and maintained.• Follows ITIL/ITSM best practice standards for service delivery and service support.• Work well independently as well as in group settings and can work with individuals of varying technical familiarity.• Remains technically current on new technologies through reading, seminars, workshops and vendor information.• Work is onsite with mandatory on-call. Required on-call response time of 30 minutes or less.• Other duties as assigned.
Compliance/Safety• Awareness of IT Security policies and guidelines, responsible for updates to security configuration changes on supported systems to promote compliance to include appropriate audit trail.• Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool.• Attends all safety-related training programs, performs work in a safe manner, monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.• Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.• Completes all company mandatory modules and required job-specific training in the specified time frame.• Trains and receives certification in relevant network infrastructure classes.
Qualifications
Education- High School Diploma or GED – Required
- Bachelors Degree in a related field of study – Preferred or equivalent education/experience.
Certification & Licensures- CompTIA Network+ – PreferredCisco CCNA – PreferredCisco CCNP – Preferred
Experience- Minimum 5 years of relevant IT experience – RequiredHealthcare IT experience – PreferredThorough knowledge of Cisco and/or Aruba systems – Required
- Thorough knowledge of the following – Required
- IP subnetting, VLAN, WLAN, WAN and LAN
- TCP/IP and OSI model
- Routing protocol – EiGRP, OSPF, BGP
- Working knowledge of the following – Required
- Cisco ISE or ClearPass
- Cisco Spaces or similar RTLS systems
- VMWare Virtual Networking
- Previous experience with change management processes – Required
- Knowledge of Service Now – Preferred.
- Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Colleagues must understand and excel in the use of the necessary technologies.
