Lobby CSR Medical Equipment

Description

Northern Pharmacy is looking for our newest family member. We are a family-run business looking for a kind empathetic candidate to join our family and serve our community. You must be dedicated to the care and health of our patients and be passionate about exceeding expectations. We are looking for that person with the never say no attitude who will work hard to provide convenient and accessible healthcare solutions for our customers.

We are offering Sign-On bonuses to any applicant that is hired

ABOUT THE POSITION...

As the Lobby CSR, you will be responsible for helping our patients find the right DME products that fit their individual needs. You will process orders in both cash and through insurance assisting the customer through all the healthcare red-tape. We will teach you to be an advocate for the patient. We will train and educate you on our products and services and provide you with all the tools you will need to best serve our patients.

WHAT YOU WILL BE DOING…

• Making recommendations on equipment, answering questions about our products, and making sure patients have everything they need.
• Managing and setting up new accounts in Bright Tree (our customer database).
• Performing Intake and Order Processing
• Communicating and following up with customers regarding the progress of their orders.
• Ring up customers at the register
• Smiling kindly and providing excellent Customer Service