- Minimum Salary/Range*: 39,290.0000
- Maximum Salary/Range*: 59,800.0000
- Shift: Evenings
- Shift Begin Time: 5:00 PM
- Shift End Time: 9:00 PM
- Schedule: Part Time
Job Description
Performs communication-related activities. Performs various routine clerical duties.
Job Responsibility
- Operates telephone console.
- Answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number.
- Places various outside calls for authorized Personnel according to policy.
- Performs various communications and/or emergency activities.
- Pages authorized personnel overhead, announces close of visiting hours, and other notifications, as required.
- Answers general caller-questions, according to policy.
- Calls the floors to exchange information regarding patient room changes, etc.
- Answers the TTY (phone for the deaf) in a prompt manner.
- Logs difficult/questionable calls and alerts appropriate management.
- Performs routine clerical duties including, but not limited to: Maintaining various records, files, and cards for adjustments to charges, admissions and other information.
- Calls appropriate office when one of the alarms in the office sounds.
- Disseminates patient contact information
- Gives out telephone numbers and room numbers, as required.
- Expedites calls.
- Uses MED-HELP to access patients.
- Makes routine decisions regarding assigned task within defined parameters, often limited and confined to ongoing matters
- Assists in implementing communications projects and strategies.
- Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act.
- Duties not mentioned here, but considered related are not essential functions.
Job Qualification
•High School Diploma or equivalent, required.
•0-1 years of relevant experience, required.
•Ability to communicate in English, learn the console and related duties.
- Phone experience, preferred.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
