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    NOVA Hospitality Group, LLC

    Hospitality

    Expo

    Austin, United StatesOn-SiteFull-timePosted 1w ago
    All NOVA Hospitality Group, LLC jobs

    Job description

    Housed on the first floor of the refurbished Miller Blueprint building, TenTen is a high-energy urban design with stone and wood fixtures, cozy booths and intimate lighting resulting in a welcoming, vibrant and fresh ambiance.

    We create a place where our teams are happy at work, a place where we collaborate and care about one another. You will be part of a team that takes ownership and care in creating and delivering a meaningful guest experience.

    Who We’re Looking For

    We are seeking high-caliber, motivated hospitality professionals who share our passion for providing exceptional guest service. Our Expo role is fast-paced and detail-oriented. Patience, communication, and organization are key to being successful in this role.

    This is also a fun and rewarding opportunity! The pace is fast, and the standards are high; we offer competitive compensation, medical/dental/vision available for you and your family, and discounts at all of our restaurants for you to enjoy! 

    Kitchen Operations & Preparation:

    • Setting up workstations and ingredients for food preparation.  

    • Assisting in the final preparation, plating, and packaging of dishes according to the chef's specifications and our TenTen standards.

    • Maintaining a clean workstation and inspecting premises for quality and sanitation.

    Order Management & Service Flow:

    • Ensuring the efficient flow of orders from the POS/KDS  to the kitchen.

    • Prioritizing orders and checking dishes for 100 % accuracy, presentation, and temperature before packaging for pick-up or delivery.

    • Transferring important information between customers and the kitchen (e.g., special requests).

    Order Management & Service Flow:

    • Ensuring the efficient flow of orders from the POS/KDS  to the kitchen.
    • Managing tickets and prioritizing tasks to prevent delays or forgotten orders
    • Prioritizing orders and checking dishes for 100 % accuracy, presentation, and temperature before serving or packaging for pick-up or delivery.
    • Transferring important information between guests and the kitchen (e.g., special requests).
    • Managing the Pass, acting as the final point of inspection for food quality, presentation, and temperature.
    • Communicating orders to chefs and informing service staff when food is ready.
    • Ensuring dishes arrive at the table promptly and together.

    Guest Interaction & Support:

    • Reading tickets, finishing orders, and properly packaging orders per our standards.

    • Retrieving any items guests may need to accompany their meal.

    • Assisting the kitchen team with side work during downtime.

    Being Part of the Team

    • Champion and adhere to all Company standards and policies

    • Adapting to changes and adjustments on the fly

    • Gladly taking responsibility and not leaving it to others

    • Service is a conversation, not a transaction

    • Not afraid to change or innovate

    • Committed to learning all about the food and beverages we offer

    • Comfortable with receiving feedback and brave enough to deliver it

    • Sometimes being in the weeds and ready to help each other clear a path

    • You say thank you a lot during your shift

    Requirements

    • 1 or more years of experience in a food expeditor role

    • Must be able to obtain all work cards - Texas Food Handlers Certificate

    • Clear, concise, written, and verbal communication skills
    • Must be able to work in a fast-paced, guest service-driven environment

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    NOVA Hospitality Group, LLC

    NOVA Hospitality Group is a hotel management company that operates and manages various hotel properties.

    View all NOVA Hospitality Group, LLC jobs
    Industry
    Hospitality
    Open roles
    54

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