Who We’re Looking For
We are looking for high-caliber, motivated hospitality professionals! As a Host, you create the arrival experience that is one of the first steps in providing our extraordinary guest service.
This is a fun and rewarding opportunity! The pace is fast, and the standards are high; we offer a competitive hourly rate plus tips, medical/dental/vision available for you and your family, and discounts at all of our restaurants for you to enjoy!
What to Expect
- Consistent delivery of an approachable, refined hospitality experience
- Willing to have a flexible schedule
- Always attentive to guests and team
- Arrange tables and seating plan for the night based on expected reservations
- Answer phone calls and messages sent to the restaurant
- Ensure the arrivals area is clean, stocked with supplies needed and organized at all times
- Welcome our guests upon arrival and thank them when departing
- Approaches guests and collects information needed to assist with seat and bar arrangements
- Check in guests with reservation and confirm any applicable notations
- Organizing nightly dining reservations, private parties and any guest's special occasion
- Maintains knowledge of the restaurant layout and table numbers, seating the room evenly per operational needs and member requests
- Accommodate walk in guests
- Works with a sense of urgency to anticipate guests and team members needs when the opportunity arises
- Communicates with management, and service staff immediately to rectify any and all guest needs and requests
- Walk guests to table and be available to answer any immediate questions
- Ensure all notes, allergies mentions and requests are communicated to server
- Share your thorough knowledge of the food and beverage menu in order to answer all questions from guests and team
- Ensure the work area is in compliance with the Health and TABC code at all times
Being Part of the Team
- You are constantly in motion
- Always smiling, even on the inside
- Adapting to changes and adjustments on the fly
- Gladly taking responsibility and not leaving it to others
- Service is a conversation not a transaction
- Not afraid to change or innovate
- Committed to learning all about the food and beverage we offer
- Comfortable with receiving feedback and brave enough to deliver it
- Living in the “We” and not always the “I or Me”
- Sometimes being in the weeds and ready to help each other clear a path
- You take responsibility and not leave it to others
- Genuine care for others
- You are kind
- You say thank you a lot during your shift
You Should Have
- Prefer one (1) or more years of serving experience in a high volume fine dining restaurant
- A valid TABC Certification and Food Handlers Certification may be required and must be obtained before entering this position
- Must have an outgoing personality and hospitality driven attitude
- Must be a highly organized individual with the ability to handle numerous tasks at a time
- Must be polished, professional, friendly, dynamic and able to multitask
PHYSICAL AND WORKING ENVIRONMENT:
- Must be able to stand or walk for a minimum eight-hour shift.
- Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.
- Must be able to twist, tow (push or pull), reach, bend, climb and carry objects as necessary.
- Must be able to lift to 25 pounds.
- Must have excellent communication skills and be able to read, write, speak and understand English.
- Must be able to work in a fast-paced and high-volume environment in the presence of areas containing high noise levels, bright lights and dust and communicate during this time – sometimes within a small area.
- Must be able to work inside and outside at all times of the year as needed, based upon business volumes.
