Responsibilities entail the collecting of the hospital’s Commercial, Blue Cross, Workers’ Compensation, and all other non Medicare and Medicaid accounts receivables; which includes, submitting appeal letters and inquires to the appropriate payor, contacting patients, physicians’ offices and other third parties for significant data. Duties also comprise of working closely with Insurance, Pre-certification, Registration, Nursing, Medical Records, and other hospital personnel to ensure that full reimbursement has been obtained.
Responding to account questions, such as billing issues, patient balances, and incorrect data, is a major element to daily tasks. Each Patient Accounts Representative Level 1 is assigned specific alphabets and is responsible for updating all patient account information received in the department; as well as reviewing past due accounts for possible referral to outside collections. Shift: 2:30 PM - 11:00 PM, Rotating Weekends
Job details are sourced from the employer's original posting.
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Novant Health is a not-for-profit integrated healthcare system and a leading provider of healthcare services. They offer a wide range of medical services, including primary care, specialty care, and hospital services.