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    Novelis

    Metals & Mining

    Customer Service Rep

    Seoul, South KoreaOn-SiteFull-time3+ yrs experiencePosted 1w ago
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    Job description

    직무 개요

    This position manages end-to-end order fulfillment for assigned customers - coordinating customer demand, order booking, production requirement, inventory, and shipment plans while working closely with Sales, Supply Chain, Logistics, and Plant teams to ensure reliable delivery and strong customer service performance.

    책임 및 자격

    [Responsibilities]

    • Manage customer forecasts, order booking, and allocation status
    • Coordinate production and shipment plans to support on-time delivery and OTIF performance
    • Monitor finished goods inventory and support the reduction of aged excess stock
    • Maintain accurate order, pricing, and commercial information in relevant systems
    • Proactively identify and communicate supply, production, and logistics risks
    • Coordinate customer trials and inter-regional orders as required
    • Respond to customer inquires and support continuous improvement in customer service and order management processes

    [Qualification]

    • Bachelor’s degree in relevant field
    • Min. 3yrs of working experience
    • Strong coordination, coordination and problem-solving
    • Ability to manage multiple priorities and respond effectively
    • High attention to detail and accuracy in order, pricing, and shipment information
    • Proficiency in MS Office, experience in ERP
    • Business level English communication skills both written and verbal

    위치 프로필

    노벨리스는 대한민국 서울에 아시아 지역 본사를 두고 현지 영업 재무 IT 인사 금속 및 비금속 조달 법률 및 공급망 팀을 지원하고 있습니다.

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    Novelis

    Novelis is a global leader in aluminum rolling and recycling.

    View all Novelis jobs
    Industry
    Metals & Mining
    Open roles
    73

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