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Our Managed Services team ensures businesses operate at peak efficiency, resilience, and scale. Join us to manage and optimise IT landscapes for leading organisations, delivering seamless, reliable, and measurable outcomes every day.
As part of our Managed Services delivery team, the OCI Engineer will play a key role in operating and supporting the client’s Oracle Cloud Infrastructure (OCI) environment day-to-day, ensuring stability, security, and availability of platform services.
What You’ll Do:
Day-to-day platform operations
- Monitor OCI services and respond to alerts; perform initial triage and resolution.
- Execute standard operating procedures and maintain runbooks/knowledge articles.
- Manage capacity, housekeeping, and routine platform health checks.
Identity & access management
- Administer users, groups, policies, dynamic groups, and access reviews (least privilege).
- Support SSO/federation operations and access requests in line with governance.
Networking operations
- Operate VCNs, subnets, route tables, gateways (IGW/NAT/SGW), NSGs/security lists, DRGs.
- Support connectivity operations (VPN/FastConnect) and DNS/load balancer operational tasks.
Compute & storage operations
- Provision and support compute instances/instance pools; manage patching and standard builds.
- Operate storage services (block/object/file), backups, restores, and retention policies.
Observability & incident management
- Configure/maintain logging, monitoring, alarms, and notifications.
- Participate in on-call/rostered support (if applicable), manage incidents to SLA, and complete post-incident actions.
Change & release execution
- Implement approved changes (patching, configuration updates, lifecycle/decommissioning) following change control.
- Coordinate maintenance windows and service communications.
Security operations support
- Support remediation activities (e.g., hardening, key/secret rotation tasks as directed).
- Assist with audit evidence collection and compliance checks.
What We’re Looking For:
Essential Skills
- 5 years’ experience in cloud/infrastructure operations with hands-on OCI administration.
- Solid knowledge of:
- OCI IAM concepts and policy management
- Cloud networking fundamentals (routing, security controls, private connectivity)
- Monitoring/logging and operational troubleshooting
- Working knowledge of Linux and basic scripting (e.g., Bash/Python) for operational tasks.
- Familiarity with ITIL-aligned processes (incident/change/problem).
- Methodical incident handling; clear communication under pressure.
- Strong attention to detail and discipline with change control.
- Customer-service mindset.
- OCI certifications (Foundations or Operations/Architect associate level).
- Exposure to Terraform/IaC (operational use: applying vetted modules, minor updates).
- Experience supporting OKE/Kubernetes or load balancers in an operations capacity.
Desirable
- OCI certifications (Foundations or Operations/Architect associate level).
- Exposure to Terraform/IaC (operational use: applying vetted modules, minor updates).
- Experience supporting OKE/Kubernetes or load balancers in an operations capacity.
Why Join Us:
- Deliver tangible business impact through operational excellence.
- Work with cutting-edge tools and AI-enabled platforms.
- Be part of a high-performing, client-obsessed team that values growth and innovation.
Take the next step with us. Apply now and make a real impact.
Your skills. Our impact. Together unstoppable. At NRI, you’ll work on meaningful projects, tackle complex challenges, and see the tangible difference your expertise makes. We value diverse experiences and perspectives, creating an inclusive, collaborative, and high-performing workplace. Don’t worry if you don’t meet every requirement listed - we prioritise attitude and capability, and you might be the perfect fit for this role or another within NRI.
NRI Australia & New Zealand is committed to building a culturally diverse and inclusive workplace and strongly encourages applications regardless of gender, age, ethnicity, sexual orientation, or disability.
