Client Operations Lead
Remote | Full-Time
Who We Are
NuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations, with a suite of scalable solutions that integrate software, intelligence, and expert support to illuminate savings, expand access, and elevate patient care.
What We Are Looking For
At NuvemRx, we hold a high bar because our work directly impacts patient care. We look for people who embody our core values:
We are also a fast-growing company, which means you bring strong ownership, comfort with ambiguity, resilience, and a bias toward action.
About the Role
The Client Operations Lead partners closely with Customer Success to deliver strong client outcomes through execution, operational rigor, and 340B subject matter expertise.
You will work within a portfolio of clients to ensure successful implementation, adoption, and ongoing optimization of NuvemRx solutions, including nuReferrals powered by par8o. This role is focused on helping clients translate strategy into execution and measurable performance.
Where the Customer Success Manager owns the overall relationship, retention, and growth strategy, the Client Operations Lead ensures the day-to-day work gets done, insights are surfaced, and opportunities are realized.
What You’ll Do
Client Outcomes and Value Delivery
Implementation and Operational Execution
Performance Optimization
Customer Health and Support
Execution Discipline and Cross-Functional Collaboration
What You Bring
Core Capabilities
Preferred Experience
Who Thrives in This Role
Benefits
Compensation
The expected base salary for this role is $80,000 – $93,000. This range may vary based on factors such as experience, skills, location, and internal equity.
NuvemRx complies with applicable pay transparency laws. The compensation range listed reflects the expected base salary at the time of posting, and actual compensation may vary.
NuvemRx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
NuvemRx is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation during the application or interview process, please contact us at [email protected].
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Nuvem is a company that focuses on program administration and compliance, particularly within the healthcare environment. They manage compliance monitoring, audit readiness, and operational workflows, acting as a liaison between clients and internal teams.