UNIT SECRETARY-MED SURG

POSITION TITLE:                       Unit Secretary                                     

DEPARTMENT:                           Med- Surg

FLSA STATUS:                            Non-exempt

REPORTING RELATIONSHIP:  Director, Med Surg 

Job Summary:  The Unit Secretary handles the administrative duties within the office and performs clerical duties to maintain an organized healthcare office and allow medical staff to focus on patient care. He or she also maintains a line of communication between the patient and clinical staff. 

Essential Functions:

• Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Administers and maintains patient records.
• Breaks down medical charts for record keeping
• Communicates with the clinical staff to ensure all appropriate patient information is gathered.
• Answers phones, makes copies, schedules appointments, and maintains supplies.
• Handles patient inquiries promptly and appropriately. 

Minimum Qualifications: 18 years of age. One (1) year related experience required, or a commensurate combination of education and experience. 

Knowledge, Skills & Abilities: Working knowledge of English grammar. Possess interpersonal skills sufficient to deal effectively and courteously with a diverse group of patients, doctors, internal callers, and other healthcare personnel, while maintaining strict medical ethics. Ability to understand oral and written directions. Medical terminology and secretarial experience are preferable. Able to work in a busy environment while maintaining a friendly demeanor.

Working Conditions:  Must work in a busy office and public environment while maintaining a friendly demeanor during all interactions with diverse populations of physicians, nurses, patient family members, etc.  Potential exposure to blood/body fluids and contagious disease.

Physical Requirements:  Constantly sit, see/visual acuity, handle/grasp/feel, talk/hear.  Frequently reach, push/pull, bend/twist, lift/carry 1 to 25 lbs.  Occasionally lift/carry 25 to 49 lbs.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.