Senior System Administrator Task 20

The primary purpose is to ensure immediate response to problem situations and effective resolution of all real and potential outages. Problem Determination and Resolution

Purpose: Support two or more mainframe systems and all attached peripheral devices and connectivity to all devices. Software and devices include:

• Multi Image Manager (MIM),
• Top Secret,
• z/OS MVS,
• JES3 functions,
• Central Processing Units (CPUs),
• Direct Access Storage Devices (DASD),
• Automated Cartridge Systems (ACS),
• Virtual Tape Systems,
• cartridge tape drives,
• coupling facilities,
• network devices,
• ESCON and FICON directors, and
• configuration charts of the SSC facility.

Activities:

• Identify and resolve problems on a complex large-scale mainframe including its peripheral equipment and network hardware and software.
• Analyze and immediately develop solutions relative to systems software, computer hardware, or application program problems.
• Provide technical direction and input on the isolation and resolution of hardware and software problems.
• Monitor performance levels of large-scale systems and network complexes to ensure system resource availability.
• Interface with SSA software components to resolve application and Operating Systems (OS) problems.
• Work directly with vendors, software technicians, and facilities personnel to maintain the highest level of processing possible.
• Research and gather information to support problem resolution using COMM dumps, stand-alone dumps (SAD), JES3 dumps, LOGREC, OPSLOG, RMF and SYSLOG information.

Skills/Experience:

Monitor WebSphere MQ and Application Server to identify/isolate problems.

Monitor systems utilizing various monitoring tools including Omegamon/Omegaview, Tivoli ITCAMS, CICSplex, and ABEND Aid to identify/isolate problems.

Monitor DB2, Oracle, and IDMS database subsystems to identify/isolate problems

Recommend dynamic changes to CICS region setting to correct or contain CICS problems

All your information will be kept confidential according to EEO guidelines.