- Mempunyai pengalaman untuk onboard system baik berupa feature / API.
- Sosialisasi dan training Ke RM / Sales / nasabah mengenai product b2b platform.
- Membuat laporan mengenai needs yand dibutuhkan RM/ Sales / Cabang mengenai kebutuhan nasabah.
- Memonitoring plan mengenai event - event yang berjalan dengan proposition.
- Memberikan masukan kepada nasabah / sales / RM terkait terdahap feedback nasabah.
- Membantu mengumpulkan pain point nasabah berdasarkan touch point system.
- Membantu kordinasi dengan call center / CS mengenai rekapan complaint.
- Membantu document form onboarding / menyiapkan data kebutuhan onboard.
- Mengenal scrum proses / agile working / IT nilai tambahan.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
OCBC is a Singaporean bank dedicated to enabling individuals and businesses to achieve their aspirations. They provide support, services, solutions, and career paths to meet individual needs.