As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Why Join
Play a key role in shaping service excellence and customer-centric culture across OCBC. As a Service Transformation Intern, you'll be part of a dynamic team that drives initiatives to strengthen service culture, elevate customer experience, and recognise employees who make a difference every day.
You'll have the opportunity to develop your skills in communications, content creation, stakeholder engagement, and project coordination, while contributing to programmes that support service excellence and enhance the employee and customer experience.
How You Succeed
To excel in this role, you'll need to be creative, proactive, and passionate about delivering meaningful experiences. You'll work closely with stakeholders across the organisation to design engaging communications, support service recognition programmes, and contribute to initiatives that reinforce a customer-centric culture.
Your ability to communicate effectively, think creatively, and manage multiple priorities will be key to delivering impactful content and supporting successful service transformation initiatives.
What You Do
Your responsibilities will include:
Who You Work With
Global Consumer Financial Services is committed to delivering exceptional banking experiences that help customers achieve their financial goals. Within Service Channels & Transformation, the Service Transformation team drives initiatives that strengthen service culture, champion customer-centricity, and elevate service excellence across the organisation.
You'll work alongside professionals from diverse functions and gain valuable exposure to how customer experience, employee engagement, communications, and transformation initiatives come together to create meaningful outcomes for both customers and employees.
Who You Are
Learning Objectives
This internship will provide you with:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
OCBC is a Singaporean bank dedicated to enabling individuals and businesses to achieve their aspirations. They provide support, services, solutions, and career paths to meet individual needs.