WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

The role

Help shape the future of Cash & Payments for SMEs across Singapore and the region.

As Cash Programme Manager, you will turn customer and business needs into solutions that improve how SMEs manage and grow their businesses. You will drive high-impact cash, digital and customer journey initiatives from idea to implementation, working across markets and functions to deliver measurable outcomes.

This role suits a curious, hands-on programme manager who combines commercial thinking with disciplined execution and is prepared to challenge established ways of working.

Roles & Responsibilities:

• Support the delivery of Singapore Cash & Payments priorities.
• Coordinate the regional Cash programme roadmap across key markets.
• Manage product, digital and customer journey initiatives.
• Manage delivery from business case and design through to implementation.
• Use customer and portfolio insights to support business recommendations and prioritisation.
• Work with business, product, technology, operations and risk teams to deliver agreed outcomes.
• Track milestones, dependencies, risks and benefits across the programme.
• Prepare clear management updates and align stakeholders across markets.

Reporting to:

• Lead, Regional Cash Programme Management

·       At least 5 years’ relevant experience in SME or commercial banking, cash management, payments, product management or transformation.

·       Proven experience managing product or programme initiatives from concept through implementation.

·       Strong analytical and commercial judgement, with the ability to turn data and customer insights into action.

·       Clear and persuasive written, verbal and presentation skills.

·       Strong stakeholder management skills and confidence working across functions and markets.

·       Hands-on, self-motivated and comfortable navigating complexity and change.

·      Genuine interest in SMEs and the challenges faced by business owners.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.