TRANSFORMATION CONSULTANT (CA)

MAKE A DIFFERENCE AT OCHIN

OCHIN is a rapidly growing national nonprofit health IT organization with over two decades of experience transforming health care delivery to drive health equity. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.

OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,000 diverse professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: Learning, Heart, Belonging, and Impact. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview:

The Transformation Consultant will function as a technology implementation coach, providing health center clinicians and leaders with strategies and tools to strengthen and improve operational excellence and health outcomes. This position provides comprehensive technical assistance to optimize clinical practice through leveraging EHR functionality and data to improve quality performance and patient outcomes. The position works to define and redesign clinical and operational workflows, partnering directly with clinical end users to help map workflows, identify barriers to performance, and connect data to real-world behavior (e.g., how missed visits affect quality and cost). The position applies a strong understanding of primary care operations, including patient flow, scheduling, provider workflows, and care team roles, to assess performance drivers, and can help identify gaps related to workflow issues, documentation, and/or data/reporting challenges. Please note: This position is funded through a contract. Continued employment is contingent upon contract renewal or extension, and organizational needs.

Essential Duties:

• Support health centers to utilize HIT solutions to meet transformation goals (e.g. registry utilization, quality measure reporting, risk stratification, population management, leveraging AI) and apply change management and structured quality improvement principles to optimize clinical workflows, documentation practices, and quality measure reporting.
• Organize, analyze, and present EHR or performance data (audit and feedback support and support leadership engagement around real-time, actionable data use to achieve outcomes aligned with the Quintuple Aim and value-based care models, including measure alignment, prioritization, and SMART goal setting.
• Collaborate with clinicians and leadership to assess current-state workflows, identify pain points, and align workflows with new technology capabilities and foster collaboration between HCOs and HIT vendors to identify and inform needed improvements
• Support deployment of digital health tools, including remote patient monitoring and patient-facing technologies (e.g., patient portals) to improve care access and outcomes and care delivery integration.
• Manage multiple projects related to clinical improvement simultaneously while actively participating in OCHIN cross-departmental work (e.g. workstreams).