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At OCLC, we believe you'll do the best work of your life when you're living the best life possible.
We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one.
Account Manager | Spain | 100% Remote
The Account Manager is responsible for managing and developing OCLC’s relationships with libraries in Spain, working closely with the Sales Manager to identify library needs and new opportunities within the Spanish market.
We are looking for a proactive professional with strong knowledge of the library sector, excellent relationship-building skills and an interest in developing a career with OCLC in an international, library-focused organization.
The role combines library relationship management, account development and market knowledge, while actively supporting the Sales Manager in strengthening OCLC’s business and presence in Spain.
Responsibilities:
Library & Account Management
- Manage and strengthen relationships with OCLC libraries in Spain.
- Maintain regular and proactive communication with Spanish accounts.
- Achieve or exceed sales and revenue targets.
- Understand library needs, priorities and challenges.
- Identify opportunities for new products or services and coordinate them with the Sales Manager.
- Maintain accurate library and account information in the CRM.
Account & Market Development
- Proactively identify potential opportunities within existing and new library accounts in Spain.
- Participate in library meetings, presentations and product demonstrations.
- Prepare and follow up on proposals and opportunities.
- Monitor developments, trends and competitors in the Spanish library market.
- Participate in conferences, professional events, webinars and library activities in Spain.
- Collaborate with Marketing and Library Consultant on initiatives for the Spanish market.
- Develop strong knowledge of OCLC products and services.
- Represent the needs of Spanish libraries internally and coordinate with Sales, Implementation, Support, Product and Marketing teams.
Qualifications & Competencies
- University degree or equivalent professional experience.
- Professional experience and good knowledge of the library and information sector.
- Understanding of library systems and workflows, including ILS/LSP, discovery, electronic resources, cataloguing, circulation or resource sharing.
- Native or equivalent Spanish and strong written and spoken English.
- Knowledge of additional European languages, particularly Catalan, French or Italian, will be considered an advantage.
- Experience working with libraries, users or professional stakeholders.
- Proactive, autonomous, curious and willing to take initiative.
- Strong organizational skills and ability to manage different accounts and priorities.
- Experience using AI tools to improve productivity and OCLC- related activities.
Additional Assets
- Knowledge of the Spanish library market.
- Knowledge of Spanish Public Administration and familiarity or experience with public procurement and tender processes.
Working Conditions
- 100% remote position based in Spain, preferred living location: Barcelona.
- Regular travel within Spain for library meetings and professional events.
- Occasional international travel for internal meetings, training or OCLC events.
- Regular collaboration with OCLC teams across EMEA and internationally.
