Associate (Payment)- Asset Manager Services

Purpose of the Job

Join our Payments team and play a key role in ensuring a smooth, accurate, and efficient payment experience for a diverse portfolio of clients. Working alongside administration, client service, and operational teams, you will support the end-to-end processing of payments, supplier maintenance, and cash management activities that are critical to our clients' success.

This role offers an excellent opportunity to develop your expertise in payment operations within a dynamic and collaborative financial services environment. You will gain exposure to a wide range of banking platforms, payment processes, and client structures while building strong technical, analytical, and stakeholder management skills. If you are detail-oriented, enjoy working in a fast-paced environment, and are looking to grow your career in financial services, this is a fantastic opportunity to make a meaningful impact while advancing your professional development.

Main Responsibilities

• Process client and fund payments accurately and efficiently, ensuring transactions are completed within agreed timelines.
• Prepare and submit payment runs across multiple online banking platforms.
• Conduct supplier verification checks and maintain accurate supplier records within internal systems.
• Build and maintain effective working relationships with administration teams, clients, and other key stakeholders.
• Prepare payment instructions and supporting documentation for review and approval.
• Ensure all payment records, workflows, and system updates are maintained accurately throughout the payment lifecycle.
• Support cash management activities and post-payment reviews to promote operational excellence and minimise risk.
• Respond promptly to payment-related queries and provide support to internal and external stakeholders.
• Assist with reporting, reconciliation, and other operational activities that contribute to the team's performance.
• Work collaboratively with colleagues across the business to continuously improve processes and deliver exceptional client service.

#LI-DR1

#LI-Hybrid

• 1-2 years of experience in payment operations, finance administration, financial services, or a similar administrative environment.
• Basic understanding of payment processing, cash management, and financial administration activities.
• Proficiency in Microsoft Office applications, particularly Excel and Outlook.
• Relevant certifications or ongoing studies in finance, accounting, banking, or a related discipline would be advantageous but are not essential.

Knowledge, Skills and Experience

• Strong communication and interpersonal skills, with the ability to build effective working relationships with colleagues, clients, and stakeholders.
• Excellent organisational and time management skills, with the ability to manage multiple tasks and meet deadlines.
• High level of accuracy and attention to detail, ensuring the quality and integrity of payment-related activities.
• Ability to work effectively both independently and as part of a collaborative team.
• A proactive and solution-oriented approach, with a willingness to learn and develop within a fast-paced environment.
• Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently.
• Commitment to maintaining confidentiality and adhering to internal controls, policies, and regulatory requirements.

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.
  Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.