IT Business Partner for Sales

About the role

The IT Business Partner – Sales is the key interface between Sales and IT at Oetiker.
The role ensures that sales processes, systems and integrations reliably support business growth, operational efficiency and governance across a global industrial environment.

This position combines strong SAP SD knowledge, integration awareness (EDI) and IT leadership with a deep understanding of sales and commercial processes.

Key responsibilities

• Act as IT Business Partner for Sales-related functions, serving as the business relationship link between business units and IT at the senior/medium business level.
• Translate business requirements into clear IT solutions and delivery roadmaps.
• Own and continuously improve Sales IT services, with focus on SAP SD.
• Align global IT standards with local and regional business needs.
• Manage demand intake, prioritization and execution for Sales initiatives.
• Coordinate internal IT teams and external vendors.
• Ensure system stability, scalability and compliance with IT governance.
• Drive continuous improvement of Order-to-Cash processes.
• Support Sales digitalization and automation initiatives.
• Act as escalation point for critical Sales-related incidents.

Functional scope

• SAP SD (O2C, Master Data, Pricing, Billing, Scheduling agreements, integration with other SAP modules and with other Oetiker technologies)
• Integrations EDI - Seeburguer (orders, invoices, delivery messages)

Professional experience

• 8–15 years of experience in IT roles supporting Sales or Commercial functions.
• Proven background as IT Business Partner, IT Manager or Senior SAP SD Consultant.
• Solid, hands-on knowledge of SAP SD (S/4HANA preferred).
• Good understanding of system integrations; EDI experience is a plus.
• Experience working in international, multi‑site organizations.
• Willingness to travel to and within Americas, Asia and Europe
• Advanced English skills are mandatory, further languages are a plus

Methods & management

• Knowledge of ITIL fundamentals (incident, problem, change management).
• Experience in IT project management (waterfall and/or agile).
• Ability to manage external service providers and system integrators.

Ideal profile

• Business‑oriented IT professional with strong communication skills.
• Able to challenge both business and IT constructively.
• Structured, pragmatic and delivery‑focused.
• Comfortable in a global industrial environment.
• Combines hands‑on SAP knowledge with a true IT Business Partner mindset.

Excellent oportunity to join a team of highly senior professionals committed to delivering value and taking the company to the next level. The position is based in our offices in El Puerto de Santa María (Cádiz), offering an excellent combination of career development and work-life balance.