Virtual Office Manager

About Offshore Launch

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

Why Join Offshore Launch?

• Impact the growth and success of small and medium-sized businesses.
• Work in a people-first, remote environment that values growth and ongoing development.
• Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
• Contribute to a culture that values partnership, service, and excellence.

Your Role

As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years.

You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your continued success. As such, we create space for ongoing check-ins, feedback and development through:

• Membership in the Offshore Launch Slack workspace
• Bi-weekly All Team meetings
• Monthly reviews

Your job is to help the Client succeed.

Our job is to help you succeed.

About the Client

The Virtual Office Manager will serve as the administrative backbone of the business, a family-owned plumbing company in Temple, Texas. This role is critical for streamlining operations and allowing the owner to focus on business growth, handling administrative tasks through documented Standard Operating Procedures (SOPs).

Responsibilities

• Manage owner and team inboxes daily.
• Schedule and dispatch technicians, including job closeout protocols.
• Oversee accounts receivable follow-up, invoice tracking, and payment reminders.
• Convert meeting notes into actionable items and calendar reminders.
• Track project milestones and notifications.
• Prepare and manage permit applications and renewals.
• Administer the recruiting process for field technicians.
• Handle onboarding and offboarding paperwork.
• Validate and summarize weekly time data for payroll.
• Maintain trackers for truck registrations and inspections.

Requirements

• 5+ years of administrative or office management experience, preferably in home services or construction.
• Proficient in CRM or job management tools; ServiceTitan experience is a plus.
• Excellent English communication skills, both written and verbal.
• Strong attention to detail and proficiency with numbers and spreadsheets.
• Self-directed, organized, and able to manage recurring tasks independently.

Compensation & Benefits (to be provided by Offshore Launch)

• Up to $1800, depending on experience
• 13th month pay
• Performance-based bonuses
• Comprehensive HMO policy, including dependents.

Note

The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.

Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity.