Our approach is simple. We are committed to building long-lasting relationships with our clients, based on confidence and trust, whilst cultivating a positive working environment for our employees.
In this role, you will oversee a team of administrators delivering a range of corporate administration services to a varied portfolio of clients and entities. You will be expected to manage the more complex requirements of a large clients' affairs, working closely with the Director and other managers in the team to maintain and grow client relationships.
- All aspects of transaction management, including organising and attending client meetings and drafting more complex minutes and resolutions
- Act as a higher authority on day-to-day administration queries and as 4-eyes signatory, ensuring that company policies, procedures and guidelines are adhered to and that a professional quality service is provided to clients and outside contacts
- Supporting the 'Ogier Best Way' ethos across the team through rigorous process analysis to drive alignment and consistency
- Acting as a mentor, supervising and assisting in the training and development of staff
- Contributing towards the business as a whole in identifying process improvements, including improvements in policies and procedures and any other service innovation changes that would improve the client experience
- Ensure understanding by the team and compliance with all applicable laws, regulations and internal policies and procedures, including those related to the prevention of anti-money laundering and terrorist financing, reporting of suspicious activity and transactions, client due diligence and record keeping
- Acting as a role model through effective positive leadership behaviours
- A strong background in corporate administration services with at least 5 years relevant experience
- Strong technical knowledge of the applicable statutory laws and other related legal and regulatory requirements
- Excellent academic background and considerable practical experience, supported by a relevant professional qualification such as ICSA or STEP
- Excellent written and verbal communication skills
- Commitment to the highest standards of client service based on understanding needs and delivering solutions
- Strong working knowledge of Viewpoint would be an advantage
- Ability to provide sound and commercial advice
- Strong attention to detail. Must be committed and driven to achieving excellence for themselves, their client and their team
