Description
We are seeking an experienced
Program Implementation Manager to drive end-to-end delivery across complex, multi-workstream projects involving internal teams and third-party delivery organizations.
The right candidate is
a hands-on program management professional who brings
rigor, structure and pace to delivery. You are confident in
navigating complexity across multiple concurrent workstreams and comfortable taking ownership in a senior role.
You will have
end-to-end accountability for program delivery, financial performance and outcomes, ensuring priorities stay aligned, and delivery remains on track.
Briefing
Key Responsibilities
Program Delivery - Own and drive the full implementation lifecycle from planning through to go-live and pathway into business as usual
- Build and maintain detailed program plan, milestone schedule and critical path analysis across all workstreams
- Co-ordinate delivery across all Ohpen and 3rd party teams and workstreams, actively managing interdependencies and resolving blockers.
- Manage external dependencies across other programs and organizational change activity ensuring these are visible and tracked at program level
- Own and operate a formal change control process, ensuring scope changes are assessed, approved and reflected in plans and budgets
- Ensure program objectives remain aligned to business goals as the program evolves, flagging and managing drift proactively
Risk & Assurance - Own the program risk framework, including risk appetite, mitigation strategies and escalation thresholds
- Maintain a live RAID log, ensuring risks and issues are actively managed, mitigated and escalated appropriately
- Own program quality gates and milestone reviews, ensuring delivery meets agreed standards and assurance requirements throughout the lifecycle
Resource & Financial Management - Own the program budget, tracking spends against forecast and reporting on financial position regularly
- Ensure the right skills and capacity are in place across workstreams, managing resource conflicts and working with third parties to address gaps
- Maintain program business case integrity and support benefits realisation planning and tracking
Reporting & Governance - Track and report program progress accurately and consistently across all workstreams
- Prepare regular updates for the Delivery Director and Ohpen Executive team, bringing clear program status, risks and recommendations
- Ensure reporting is timely, accurate and appropriate for each audience
Stakeholder & Third-Party Management - Act as the primary point of contact for senior internal and external stakeholders, including sponsors and business leads
- Lead and co-ordinate third-party delivery organizations, holding vendors accountable to plans, quality standards and agreed deliverables
- Manage escalations and facilitate resolution across organizational boundaries
About You
Essential Requirements - You have proven experience delivering major transformation or implementation programs, ideally within the Dutch Financial Services industry.
- You are experienced in planning and coordinating complex, multi-workstream projects, involving multiple teams and stakeholders.
- You bring strong program management experience and are comfortable taking ownership of delivery from planning through execution.
- You have experience managing program budgets, including tracking and reporting on financial performance.
- You are confident in resource planning across complex, multi-party delivery environments, balancing priorities, and dependencies.
- You have experience owning change control processes and ensuring delivery remains aligned with the agreed business case.
- You have a strong track record of managing third-party delivery partners, setting clear expectations, and holding them accountable for delivery.
- You are comfortable preparing and presenting program updates to senior stakeholders and steering committees.
- You are fluent in both Dutch and English (essential).
Desirable Requirements
- You have experience with technology implementations within Dutch Financial Services.
- You are comfortable working across both agile and waterfall delivery environments.
- You have experience working on multi-vendor or systems integration programs.
- You have experience supporting or owning benefits of realization frameworks and tracking whether programs deliver their intended outcomes.
Why us?
What We Offer- A senior leadership role with end-to-end ownership of a strategic transformation program
- The opportunity to work with leading financial institutions on a complex, high-impact implementation
- A collaborative environment where you'll partner with experienced delivery, technology, and business teams
- Competitive compensation and benefits
- The opportunity to make a lasting impact by delivering a program that will shape future business operations
