SUMMARY:
Candidates must be able to communicate effectively via telephone to clients.
Repair and service of Company’s Analytics (HA) equipment, from initial Quote to final repair / inspection of HA equipment sent in to the US Workshop for repair or calibration. To perform mechanical, electronic, and performance tests on a variety of HA equipment following general procedures and methods. To maintain records for all products Serviced in database (SAP). Individual must be a team player and willing to do other tasks as assigned outside of “Technician” classification.
ESSENTIAL DUTIES and RESPONSIBILITIES:
- Repair and service company’s analytic products to support the three lines of business (High Tech, Fixed, and Portables)
- Perform troubleshooting to component level using electronic tools to include digital voltage meters and other electronic testing tools. (Test fixtures / Software).
- Perform telephone support to customers and distributors to troubleshoot problems in the field.
- Maintain Service Reports / Quotations in database (SAP).
- Maintain Service Database on the HA shared drive to ensure proper customer information.
Assist and maintain the refurbishment program. (Reconfigure / Calibrate).
- EDUCATION: Associate Degree of Applied Science in Electronics or Equivalent Military
Equivalent to AAS Electronics Degree - EXPERIENCE: 2 or more years of experience in electro-mechanical system trouble-shooting to sub-assembly levels.
- Capable of reading assembly blue prints, wiring schematics, and configuration specifications.
- Use of specialized test equipment to include oscilloscope, Voltage Meters, etc.
- Must be able to effectively communicate with customers, distributors, co-workers, and other departments within the company.
- Must be computer literate (Word, Excel, Outlook) Siebel and
- SAP experience a plus.
- Able to lift 40 lbs
- Good Vision and manual Dexterity
Work within a manufacturing facility
- Pay: DOE
- Monday-Friday: Day Shift
- 6+ month contract period
- Must be able to pass a background check.
