We are looking for an experienced Operations Engineer (Incident Manager) to join our Product & Technology department and strengthen our Incident Management capabilities across both online and land-based operations.
In this role, you will coordinate and lead the response to service-impacting incidents, ensuring the right teams are engaged, communication flows effectively, and issues are resolved as quickly and efficiently as possible.
You will work closely with Infrastructure, Development, Security, Database, Network, and Support teams, as well as external vendors and service providers, helping to maintain operational stability in a fast-paced and business-critical environment.
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