Mission:
The primary role of the Scheduling Coordinator is to schedule office appointments with patients while contributing to a "white gloves" treatment.
Key Responsibilities:
- Effective use of the phone in a courteous, friendly and professional manner to schedule appointments per office protocol
- Insure patient data is accurate and current by reviewing it with the patient
- Document patient information in computer
- Use discretion with all private information in a medical setting
- Verify insurance information with the patient
- Confirm appointments daily
- Travel to other offices as necessary.
Requirements of the position:
- Experience in a medical/dental environment. (Minimum of 1 year)
- Minimum of a high school education or equivalent.
Essential Job Skills:
- Effective written, verbal and electronic communication.
- Excellent organizational and multi-tasking skills
- Ability to handle high volume of phone calls.
- Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise
- Ability to maintain confidentiality
- Computer proficiency in Outlook, Word, Excel and PowerPoint
- Practices shared accountability with other functional areas of the business
OMS360 is an Equal Opportunity Employer (EEO).
OUR CORE VALUES
- Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
- Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
- Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
- Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
- Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.
